Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
darkhelmetnl
Lurker
Posts: 2
Liked: never
Joined: Oct 05, 2020 8:24 am
Contact:

Error: Object reference not set to an instance of an object

Post by darkhelmetnl »

A couple days ago I started getting errors with my Veeam backup within a minute of starting the job. Stating: Error: Object reference not set to an instance of an object.
It comes right after VSS Snaphot -> Finalizing -> Error
I backup from Windows 10 2004, with the latest version of Veeam available (4.0.1.2169).

My target is a NAS that I have used as a target for a while.
I tried a new destination on the NAS, I tried reconfiguring the backup job, but to no effect.

A bit of Google only pointed to different types of environments with VMware etc.
Anything I can try?

Case #04423492
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Error: Object reference not set to an instance of an object

Post by Vitaliy S. »

Hi,

This error is too generic, so it's hard to say what is causing it, so our support team is your best bet here. On a side note, you said that you've tried reconfiguring the job, but do you see the same error message for newly created jobs on the agent?

Thanks!
Mildur
Product Manager
Posts: 9846
Liked: 2607 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Error: Object reference not set to an instance of an object

Post by Mildur »

I have this problem too with one specific agent.
I will open soon a case.
Product Management Analyst @ Veeam Software
suspect0
Novice
Posts: 7
Liked: never
Joined: Feb 25, 2016 2:10 pm
Full Name: John Kuntz
Contact:

Re: Error: Object reference not set to an instance of an object

Post by suspect0 »

Having the same issue with an agent backup. There were duplicate DNS entries and I deleted the one DNS entry. Rescanned the agent, the repo, reinstalled the agent, rebooted the computer. Still getting the same error
darkhelmetnl
Lurker
Posts: 2
Liked: never
Joined: Oct 05, 2020 8:24 am
Contact:

Re: Error: Object reference not set to an instance of an object

Post by darkhelmetnl »

I traced my issue back to corrupted backup storage location. Somehow the files got corrupted.

I also had to reinstall Veeam Agent. After pointing to a new location, the backup is running fine again
Mildur
Product Manager
Posts: 9846
Liked: 2607 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Error: Object reference not set to an instance of an object

Post by Mildur »

Thanks for sharing this information. I will try this on my agent too.
Product Management Analyst @ Veeam Software
Dima P.
Product Manager
Posts: 14720
Liked: 1705 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Error: Object reference not set to an instance of an object

Post by Dima P. »

darkhelmetnl,
I traced my issue back to corrupted backup storage location. Somehow the files got corrupted.
I wonder if periodic health check option disabled? I believe our data corruption guard should catch such issues when it's enabled to perform health check perdiodically. Cheers!
Post Reply

Who is online

Users browsing this forum: No registered users and 19 guests