Error whwn backup up C:

[pelle.f]

Hi,
Get this error when backing up C:, backing up other volumes on the same server works fine:
Error: The drive cannot find the sector requested. Failed to read data from the file [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy86]. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The drive cannot find the sector requested. Failed to read data from the file [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy86]. Unable to retrieve next block transmission command. Number of already processed blocks: [18034]. Failed to download disk.
I have run chkdsk /f, sfc /scannow and diskshadow, found nothing wrong.
Any ideas!?

[Dima P.]

Hello,
Please open a support case from Endpoint’s Control Panel > Support > Technical Support. Thanks

[pelle.f]

Opened a case, got quick answer, the solution was this:
For some reason your partition is bigger than volume can store.
Shrink you C: drive (using Windows Disk Management console) for 95 MBs and all should be nice.

[Dima P.]

Per-Anders,
Thanks for the heads up! Now, I want you case ID to check the exact reason of this behavior with QA team - could you please post your case ID here? Thanks

[pelle.f]

Hi,
Here is the ID, Case # 00908887

[Mike Resseler]

Thanks for following-up with us!

Cheers

Mike

[Humphro]

This worked for me too.