Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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pelle.f
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Full Name: Per-Anders Fasth
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Error whwn backup up C:

Post by pelle.f » May 03, 2015 12:17 pm

Hi,
Get this error when backing up C:, backing up other volumes on the same server works fine:
Error: The drive cannot find the sector requested. Failed to read data from the file [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy86]. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The drive cannot find the sector requested. Failed to read data from the file [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy86]. Unable to retrieve next block transmission command. Number of already processed blocks: [18034]. Failed to download disk.
I have run chkdsk /f, sfc /scannow and diskshadow, found nothing wrong.
Any ideas!?

Dima P.
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Re: Error whwn backup up C:

Post by Dima P. » May 04, 2015 9:22 am

Hello,
Please open a support case from Endpoint’s Control Panel > Support > Technical Support. Thanks

pelle.f
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Re: Error whwn backup up C:

Post by pelle.f » May 04, 2015 5:23 pm

Opened a case, got quick answer, the solution was this:
For some reason your partition is bigger than volume can store.
Shrink you C: drive (using Windows Disk Management console) for 95 MBs and all should be nice.

Dima P.
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Re: Error whwn backup up C:

Post by Dima P. » May 04, 2015 7:04 pm

Per-Anders,
Thanks for the heads up! Now, I want you case ID to check the exact reason of this behavior with QA team - could you please post your case ID here? Thanks

pelle.f
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Re: Error whwn backup up C:

Post by pelle.f » May 11, 2015 6:20 am

Hi,
Here is the ID, Case # 00908887

Mike Resseler
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Re: Error whwn backup up C:

Post by Mike Resseler » May 11, 2015 6:37 am

Thanks for following-up with us!

Cheers

Mike

Humphro
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Re: Error whwn backup up C:

Post by Humphro » Feb 20, 2018 10:14 am

This worked for me too.

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