failed to backup path with Chinese words

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

failed to backup path with Chinese words

Veeam Logoby chris_rong » Mon Jul 27, 2015 6:53 am

Hi,
I use Veeam Endpoint Backup to backup some files on my laptop.
But when some files with path including Chinese words, it always failed to backup.
Just like below:
2015/7/27 14:31:59 :: Failed to backup [test\YGS\Temp\YGS 大文件]

Is there any way to fix this problem?
chris_rong
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Re: failed to backup path with Chinese words

Veeam Logoby Vitaliy S. » Mon Jul 27, 2015 9:07 am

Most likely it is unsupported configuration, however can you please tell me if you have the same issue when selecting volume and entire computer backup modes?
Vitaliy S.
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Re: failed to backup path with Chinese words

Veeam Logoby Dima P. » Mon Jul 27, 2015 5:20 pm

Localized characters should be tested, so please open a support case (Control Panel > Support > Technical Support) to supply our QA department with the needed debug logs. Thank you in advance.
Dima P.
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