Failed to resolve IPs for repository - Case # 05010336

[simonneal72]

I am getting Failed to resolve IPs for repository on two endpoints on the same network but backing up too two different NAS drives.
I have tried rebooting NAS drives, re-installing Veeam, recreating the database and still get the error.
I have at least 10 other endpoints on the same network backing up fine.

Any Advice?

[Dima P.]

Hello Simon,

Did I get it right: that's a standalone Veeam Agent for Windows installation with SMB file share set as a target for backup? Thanks!

[simonneal72]

Yes that's correct. It seems that I am getting the error regularly on various endpoints to the NAS drive's. They fail but will.oftern pass at the next attempt

[Dima P.]

Simon,

Thank you for the update! To be honest that looks like infrastructure specific issue - you can check DNS/firewall configuration. Additionally, I do remember several issues related to nas devices sitting in the sleep mode (so job first attempt was waking up nas but ended up as an error, next was successful).

[simonneal72]

HI Dima,

Thanks, yes I wondered that. I thought the issue was endpoint specific but that doesn't seem to be the case as I am seeing it on different endpoints
in the same network. They moved a NAS into the same network, so there are two different NASs on the same network that the endpoints backup to.

I will try a few things but will first check the NAS are not sleeping!!

Cheers
Simon