Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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massimiliano.rizzi
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Full Name: Massimiliano Rizzi
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Feature Request: Add a remote support tool to Recovery Media

Post by massimiliano.rizzi » Jul 01, 2016 1:11 pm

Hello guys,

first of all sorry if this has already been covered before.

Do you think there is any possibility to optionally add a remote support tool to the Veeam Recovery Media in order to remote control the computer being bare metal recovered ?

Thanks and Regards,

Massimiliano

Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: Feature Request: Add a remote support tool to Recovery M

Post by Vitaliy S. » Jul 01, 2016 2:03 pm

Hi Massimiliano,

Just to clarify your request - are you asking for an ability to do BMR to a remote computer or have some sort of a console access to the recovery media from another computer?

Thanks!

massimiliano.rizzi
Service Provider
Posts: 103
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Joined: Jan 24, 2012 7:56 am
Full Name: Massimiliano Rizzi
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Re: Feature Request: Add a remote support tool to Recovery M

Post by massimiliano.rizzi » Jul 01, 2016 2:43 pm

Hi Vitaliy,

I mean some sort of remote access to the recovery media from another computer or a remote access VPN using TeamViewer or VNC.

Thanks !

Vitaliy S.
Product Manager
Posts: 23398
Liked: 1662 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
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Re: Feature Request: Add a remote support tool to Recovery M

Post by Vitaliy S. » Jul 01, 2016 2:47 pm

Got it! If you're using any RMM tool, then it might be possible to achieve today, like we did with LabTech > Remote bare-metal restores of failed devices from the LabTech console. Thanks for your FR.

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