Feature Request: Add a remote support tool to Recovery Media

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Feature Request: Add a remote support tool to Recovery Media

Veeam Logoby massimiliano.rizzi » Fri Jul 01, 2016 1:11 pm

Hello guys,

first of all sorry if this has already been covered before.

Do you think there is any possibility to optionally add a remote support tool to the Veeam Recovery Media in order to remote control the computer being bare metal recovered ?

Thanks and Regards,

Massimiliano
massimiliano.rizzi
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Re: Feature Request: Add a remote support tool to Recovery M

Veeam Logoby Vitaliy S. » Fri Jul 01, 2016 2:03 pm

Hi Massimiliano,

Just to clarify your request - are you asking for an ability to do BMR to a remote computer or have some sort of a console access to the recovery media from another computer?

Thanks!
Vitaliy S.
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Re: Feature Request: Add a remote support tool to Recovery M

Veeam Logoby massimiliano.rizzi » Fri Jul 01, 2016 2:43 pm

Hi Vitaliy,

I mean some sort of remote access to the recovery media from another computer or a remote access VPN using TeamViewer or VNC.

Thanks !
massimiliano.rizzi
Service Provider
 
Posts: 93
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Re: Feature Request: Add a remote support tool to Recovery M

Veeam Logoby Vitaliy S. » Fri Jul 01, 2016 2:47 pm

Got it! If you're using any RMM tool, then it might be possible to achieve today, like we did with LabTech > Remote bare-metal restores of failed devices from the LabTech console. Thanks for your FR.
Vitaliy S.
Veeam Software
 
Posts: 19558
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