by danoarx » Tue Jan 20, 2015 1:51 pm people like this post
"Backup Now" has a different functionality. It starts the backup from the start, Resume/Retry should resume from the point where it failed. I have yet to complete a backup of my system. It keeps on failing at different points and then I have to start from 0. Retry would have helped.
by ninjaburn81 » Tue Jan 20, 2015 2:00 pm people like this post
I believe the 'retry' feature has been noted, but now the bigger concern is why you cannot even get a backup to WORK.
Have you opened a ticket with support on this? Have you reviewed the log files? Are you receiving any specific errors? What/where are you backing up? Please share with the community and Veeam Tech Support and hopefully your multiple failure issues can be resolved.
EDIT: I just saw your post on the other topic that you have opened a ticket. Can you supply the case id and update us with how it is going? Definitely curious why you are failing all over the place.
by ninjaburn81 » Wed Jan 21, 2015 4:27 pm people like this post
In this thread should be fine, unless the Admins want you to open a new thread.
And support is running off of a new model for this product, "email-only"...the tickets go into a separate queue that is reviewed when techs have time, so yes, there will be a delay, so please be patient.
by danoarx » Tue Jan 27, 2015 5:03 pm people like this post
I have not heard anything back from the support yet therefore I have not updated my ticket.
I think they are not even working on it. BTW I am a customer of Veeam Backup and Replication since a couple of years and I worked with your support to fix alot of issues with it a couple of years ago. But for this Veeam Endpoint, I am not getting that good support.