Feature Request - backup when shared folder is online

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Re: Feature Request - backup when shared folder is online

Veeam Logoby Badger1 » Tue Apr 28, 2015 6:02 pm

Dima P. wrote:Badger1,
My bad, I completely forgot that you have already opened the case. Hold on – I’ll check directly with QA team.


Thanks a lot!

Patrick
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Dima P. » Wed Apr 29, 2015 2:03 pm

Patrick,
Unfortunately the existing logs are a bit outdated. Could you please repeat the test with the Endpoint being re connected from the NAS network and forward a new portion of logs from C:\ProgramData\Veeam to me thru any available cloud storage (i.e. dropbox or google drive)? Thank you in advance.
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Badger1 » Mon May 04, 2015 7:23 pm

The backup destination was on Saturday and Sunday many hours online. But VEP didn't start the backup automatically.
I've sent you the link to the logs as PM.
In which interval checks VEP, if the backup destination is available?

Patrick
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Mike Resseler » Tue May 05, 2015 11:20 am

Thanks Patrick,

The support teams will look at it as soon as they can

Mike
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Dima P. » Tue May 05, 2015 10:23 pm

Yup, I got the logs and now it’s under investigation. I’ll follow up once we find anything.
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Badger1 » Sat May 16, 2015 5:42 pm

Are there any new informations about this issue?

Patrick
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Vitaliy S. » Mon May 18, 2015 11:34 am 1 person likes this post

Hi Patrick, our support engineer should send you a follow-up email today, however based on my understanding we check network connectivity on the computer where Endpoint is installed, but not on the target side, where destination storage is located. In your case network is never disconnected, thus backup job does not start:

Badger1 wrote:«In my case: VEB is installed on a server. So normaly there isn't any network disconnection or an user event (lock or logoff). The backup target is a shared folder an a client pc. The client PC is sometimes online, sometimes not.
So I have no chance to trigger VEB, to backup on the shared folder?»

As a workaround, you can try to do the following:

1. setup a daily schedule for your backup job
2. when your job fails due to destination folder nonavailability, VEB will start its retry cycle. Check out this help page for more info about retries> Viewing Information About Job Retries

Let me know if that helps.
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Badger1 » Tue May 19, 2015 3:11 pm

Thanks a lot for your help.
I will test it.

I'm now able to clarify my feature request: it would be great, when the function "Schedule - when the backup target is connected" also check the target side. :)
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Vitaliy S. » Tue May 19, 2015 3:28 pm

Yep, know it's clear where the issue was. Your feature request is noted.

p.s. let me know if the workaround helps you. Thanks!
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Re: Feature Request - backup when shared folder is online

Veeam Logoby Badger1 » Tue Jun 02, 2015 6:33 pm

Vitaliy S. wrote:p.s. let me know if the workaround helps you. Thanks!


Since I have set these settings, everything works perfectly!

thank's a lot!
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