Feature Request - Email Report on Success or Fail

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Re: Feature Request - Email Report on Success or Fail

Veeam Logoby tym » Mon Mar 21, 2016 8:41 am

Thanks for the email feature guys. I would like to only trigger an email in case that the backup fails. Is this possible to add as a feature?

Best,
Tim
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby Dima P. » Mon Mar 21, 2016 12:42 pm

Hi Tim,

You are welcome. Sure, it possible - just set to the ‘Notify on’ option of Email Notifications to Error only.
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[MERGED] Endpoint 1.5 email notification

Veeam Logoby millardjk » Mon Mar 21, 2016 12:54 pm 1 person likes this post

While I like the addition of configurable notification, the design decision to use the same email address for both sender & recipient is annoying enough that I'm not going to use the feature at all. I expect to set the following: multiple recipients, from name & address, SMTP & SMTP authentication. This way I can have both a central admin address as well as an individual address (ie, send the report to the admin group and the endpoint owner), and the unique "from" information makes it faster to segregate than using subject line parsing.
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[MERGED] Endpoint 1.5 email notification

Veeam Logoby Vitaliy S. » Mon Mar 21, 2016 1:32 pm

Hi Jim,

Thank you for your feedback, much appreciated. This new feature was aimed at home users, that's why there is no central admin email address option.

Thanks!
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[MERGED] Endpoint 1.5 email notification

Veeam Logoby B.F. » Mon Mar 21, 2016 3:35 pm 1 person likes this post

+1 on what millardjk said.

Although it's not THAT annoying to me that I tell myself if a backup errors or fails via e-mail.

Thanks
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby Dima P. » Mon Mar 21, 2016 4:33 pm

Guys,

Thank you for sharing your thoughts. Can you elaborate why setting a mailbox rules (i.e. to forward some reports to one mailbox and rest to another) or using a distribution lists to deliver email reports to specific scope of recipients is not a feasible solution? Thanks.
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby millardjk » Tue Mar 22, 2016 3:14 am 1 person likes this post

I already have mailbox rules that handle my Veeam B&R notifications, which *do* have the specific options for configuring robust connectivity to an SMTP server, plus "from" and "to" options. Having Endpoint configured in the same way (including the suppression options) makes for consistency across the products if nothing else.

From an individual user perspective, I also have Endpoint running on several machines, both multiples that I use myself and 'singletons' that are nominally assigned to a family member, but are managed by me. Being more explicit in handling the "from" address--even if "to" can only be a single recipient--would help a great deal.
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby tym » Tue Mar 22, 2016 8:30 am

Dima P. wrote:Hi Tim,

You are welcome. Sure, it possible - just set to the ‘Notify on’ option of Email Notifications to Error only.



I must be completely blind - thanks for pointing me to this ^^
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby m.novelli » Tue Mar 22, 2016 11:30 am 1 person likes this post

Hi, is it possible to set multiple destination email address? Thanks

Marco
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby chris.childerhose » Tue Mar 22, 2016 2:44 pm 1 person likes this post

For the email option would like to see a "From:" option. When putting in your own email address it shows coming from yourself on the Notification versus the actual Veeam Server. Potential enhancement? :)
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby m.novelli » Tue Mar 22, 2016 3:04 pm 1 person likes this post

The implementation of email notification is too basic

Marco
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby khensel » Tue Mar 22, 2016 3:10 pm

Even though we've unchecked the success option on our machines, we're still getting email notifications that only contain successes. Is this a bug, or are we missing some other configuration option?
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby JaxIsland7575 » Tue Mar 22, 2016 3:12 pm 3 people like this post

It is a fairly straight forward configuration but I believe the intent was to supply home users an easy method of notifications. The expectation may be that larger customers / businesses will have a Veeam Backup server in which the Endpoints would use the repositories as well as the email notifications from the Veeam server itself.

I don't want to discourage feature requests with detailed use cases, but I think there needs to be perspective of why the email was implemented the way it was in the latest version.

Cheers!
VMCE v9
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby JaxIsland7575 » Tue Mar 22, 2016 3:23 pm

khensel wrote:Even though we've unchecked the success option on our machines, we're still getting email notifications that only contain successes. Is this a bug, or are we missing some other configuration option?


Welcome khensel!
Are you backing up to a repository or some other storage device?
Can you open a case through the Control Panel so the support team can see whats going on, please remember to post the case ID.

Cheers!
VMCE v9
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Re: Feature Request - Email Report on Success or Fail

Veeam Logoby Dima P. » Tue Mar 22, 2016 11:51 pm

khensel,

Ryan is right - please open a supported case, so we could check the application logs. Thanks.
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