Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
WIFI
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Feature request - email sender address

Post by WIFI » Jun 01, 2016 10:15 am

Hello,

I'm using Veeam Endpoint Protection Version 1.5.0.306.
I configured the email notification but I didn't find a way to define the sender address - only the recipient address.

Is there a reason why there is no form for the sender address?

Thanks
Lukas

Dima P.
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Re: Feature request - email sender address

Post by Dima P. » Jun 01, 2016 11:33 am

Hi Lukas,

Email notification was designed for an end user on a first place, with a thought that end-user has only one email address that’s going to be used both for sending and receiving email. Can you please describe why you want to use separate email addresses? Thank you.

ortoscale
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Re: Feature request - email sender address

Post by ortoscale » Jun 07, 2016 8:22 am

I'm having same feature request, using VEB at client that also got Veeam B&R. We need to send reports from VEB to multiple addresses, so we entered distribution list as recipient. Sender needs to be different. br, Matjaž

lxk3il
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Re: Feature request - email sender address

Post by lxk3il » Jun 08, 2016 6:16 am

bc2011 wrote:I'm having same feature request, using VEB at client that also got Veeam B&R. We need to send reports from VEB to multiple addresses, so we entered distribution list as recipient. Sender needs to be different. br, Matjaž
+1

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[MERGED] different sender and receiver in email notification

Post by mircmm » Jul 18, 2016 8:27 am

Hi !

The option to send email notifications in 1.5 was somethning I really missed.
But why is the same email address used as sender and as receiver ?

Please allow option to enter receiver email address (or even better: allow 3 receivers) separately and
to enter the sender account (email, account id, password, SMPT server settings, ...) separately.
Excuse me, if this was already requested on the forum, I searched for it but did not find it.

VEB is a great product, this would make it even better :)

Regards, Miro

Dima P.
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Re: Feature request - email sender address

Post by Dima P. » Jul 18, 2016 1:20 pm 1 person likes this post

Hi Miro,

Why not to use a distribution list instead? By the way, if you are using Veeam Backup and Replication repository as a target you can use global email notification option there.

WorkingHardInIt
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Re: Feature request - email sender address

Post by WorkingHardInIt » Jul 19, 2016 2:23 pm

+1 on a <> sender & recipient address. For the different senders, inernally for server backups we'd love to have that option. In regards to multiple recipients, do note that distribution lists are not Always avaialable /feasible. So yes, allow that, it's a small change.

agrob
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Re: Feature request - email sender address

Post by agrob » Aug 26, 2016 12:28 pm

+1 , would be great if we can define a adress for Sender and for recipients. why? i have multiple Servers backing up to a nas share. it would be much easier if i coud define a separate sender address for each server (server1@domain.local, server2@domain.local).

tmccullough
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Re: Feature request - email sender address

Post by tmccullough » Sep 20, 2016 7:07 pm

Agreed this is needed. We use an email to ticket system, so this means that every client we have using VEP, we're getting tickets opened with our own customer account in our ticket system versus generating a ticket from the client company. This causes a lot of manual flipping of tickets as we always have to change the company name. Huge pain point.

netmation
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Re: Feature request - email sender address

Post by netmation » Sep 26, 2016 8:12 pm 1 person likes this post

I agree the "Configure and Test Email Notifications" screen needs to be re-done.

The email address entered in Email Settings is the login email to the server. Thus the UserID or email you enter in the SMTP Server Settings is redundant. IMO the Email Settings section should allow for destination email addresses to be entered, possibly several address separated by commas, and take out the password field in Email Settings.

Then put all the Configuration Settings in SMTP Server Settings section, where it should be, including email server name, password, and authentication requirements.

ziploop
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Re: Feature request - email sender address

Post by ziploop » Feb 25, 2017 9:28 am

Is there anything planed to change the Sender Adress in the next release ? Emails with same Sender & Recipient often marked as Spam.

Please change this

Dima P.
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Re: Feature request - email sender address

Post by Dima P. » Feb 26, 2017 6:40 pm

Hi ziploop,

It's possible to have different from and to email address if email notifications feature is configured via Configuration API.

In VAW 2.0 beta you need you need to export configuration, manually type in email address and export config back. Check this post.

paysonsolutions
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Re: Feature request - email sender address

Post by paysonsolutions » Apr 08, 2019 5:45 pm

I'd like to be able to format the sender name:
"Client Name Veeam <veeam.client@domain.com>"
B&R 9.5 U4 still does not allow for this.

Dima P.
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Re: Feature request - email sender address

Post by Dima P. » Apr 12, 2019 7:17 pm

Hello Todd,

Veeam B&R Console has granular email setting for agent jobs and protection group rescan. Will that help in your case? Thank you!

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[MERGED] RFE - Email Notification from/to different addresses

Post by lebobo » Apr 19, 2019 9:38 am

We sell Veeam Backup Agent for Windows for our customers and they pay our technical team for the installation and for monitoring of their backups…
To monitor backups of our customers, we need to setup email notifications but with Veeam Backup Agent for Windows (v2 and also v3) sender and destination emails have to be the same !
In our case, it should be better if we could use email of the customer as sender and email of our technical team as destination like this :

Image

I already search a lot on forums, websites… but I never found the solution to do that.
For the moment we use a workaround but it is not the best way because we have to bypass some security on our mailserver/firewall to allow incoming emails from/to the same address :
We send from/to our support team email address and we change the email object to be able to know wich customers’ notification it is : OUR_CUSTOMER_NAME_[%JobResult%] %ComputerName% - %CompletionTime%

It will be very appreciated if someone could send my request to Veeam's development team as RFE 😉

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