Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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roppp
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Feature request: improvements for HiDPI screens

Post by roppp »

Thank you very much for providing your reliable backup software for free!
It works great for me, but I have some usability and cosmetic issues "caused" by my HiDPI monitor (4k pixels with 182 dpi density, using Windows 10 with desktop scaling set to 200%). Most of the Veeam agent windows scale correctly, however some screens might be modified, e.g.

Volume selection: the check marks besides each volume are hardly visible:
Image

All the columns have too small width, which is also not remembered so the user has to adjust the width each time to read the contents:
Image

The window of the backup browser is always started with small size, so the user has to enlarge the window each time and resize the columns. Also the window icon looks strange:
Image
(This problem can be workaround by clicking on "Open in Explorer"...)

Additionally cosmetical: the tray icon and some other UI graphics are blurry, so they might be provided in higher resolution :wink:
Dima P.
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Re: Feature request: improvements for HiDPI screens

Post by Dima P. »

Hello and welcome to the community roppp.

Thank you for the kind words. I'll pass all you findings to the RnD team!
ender
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[MERGED] Problems on Server 2016 with high DPI

Post by ender »

The Create Recovery Media window is too small on Server 2016 when using high DPI, and some controls aren't visible:
Image
Edit Backup Job window has a similar problem:
Image

This problem seems to only affect Server 2016 - on 2012 R2 and 2019 the window looks fine. I'm not sure if this happens because I'm connected to the server through RDP.
Vitaliy S.
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Re: Feature request: improvements for HiDPI screens

Post by Vitaliy S. »

Thanks for the heads up, we will share it with the RnD team.
Dima P.
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Re: Feature request: improvements for HiDPI screens

Post by Dima P. »

ender,

Unfortunately that's a known issue - whenever you open any agent wizard with non 100% DPI controls might get blurry or canvas might be resized like in you case. I'd recommend changing DPI to 100 or 150% as that should make wizard fully operational. We plan to fix this behavior and make agent controls DPI independent, but since this is a very complex task I cant provide any ETA now.
ender
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Re: Feature request: improvements for HiDPI screens

Post by ender »

Note that this problem seems to be specific to Server 2016 (1607, OS build 14393.3564) - on other versions (I checked Servers 2019 [1809] and 2012 R2, and Windows 10 1909) the window is sized properly, and all controls are visible.
Dima P.
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Re: Feature request: improvements for HiDPI screens

Post by Dima P. »

ender,

Understood, thank you for the heads up!
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