File restore error - Backup Sync Failed

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

File restore error - Backup Sync Failed

Veeam Logoby Darryl Gulson » Mon May 30, 2016 10:48 am


I am having an issue when attempting a file restore using Veeam Endpoint. Ther error is as follows :

"Backup sync failed
AgentManagerService: Failed to start agent, Host 'xxxx'
Cannot create a file when that file already exists.
Failed to create Cryptographic Service Provider."

How do I fix this error ?
Darryl Gulson
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Full Name: Darryl Gulson

Re: File restore error - Backup Sync Failed

Veeam Logoby Dima P. » Mon May 30, 2016 12:10 pm

Hi Darryl,

Kindly, open a support case via Control Panel > Support and let the support team investigate the logs. Thank you.
Dima P.
Veeam Software
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Full Name: Dmitry Popov

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