Full Backup Error

[FabricePfeiffer]

Sehr geehrte Veeam
Full und Volume Backup funktioniert bei meinem Computer nicht(Siehe Ablauf).
Das File Backup, läuft jedoch rasant durch.

13.12.2014 18:01:35 :: Preparing for backup
13.12.2014 18:01:48 :: Creating VSS snapshot
13.12.2014 18:02:00 :: Preparing for backup
13.12.2014 18:02:37 :: Finalizing
13.12.2014 18:02:57 :: Error: Out of the array bound. Index of the requested array element: [15263]. Array size: [15263]. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}.
13.12.2014 18:02:57 :: Processing finished with errors at 13.12.2014 18:02:57

Freundliche Grüsse
Stefan Wey

[Dima P.]

Hello Stefan,
In case you face any error during backup please open a support case thru a built in support case tool (Control Panel > Support > Technical support). If you post here a case ID. Thank you.

[FabricePfeiffer]

Hello Stefan,
In case you face any error during backup please open a support case thru a built in support case tool (Control Panel > Support > Technical support). If you post here a case ID. Thank you.

Your support case number is 00706654

[eberna]

Some news about this error? I'm facing the same problem and i have already open a support case.

[Dima P.]

Hello eberna,
According to the case and investigation results this issue should be resolved in the existing version of the Endpoint. Please make sure you are not using the BETA version (or RC version) by going to Updates tab and checking the product version – the latest is 1.0.0.1954.

If you are on the latest version please open a free support case thru the Control Panel >Support > Technical Support and post here the case ID. Thanks.

[eberna]

yes, i'm using the latest version. support case number 00929495

[Dima P.]

Thanks! Passing this case to QA team.

[Dima P.]

Follow up: After investigation we have confirmed the described behavior may appear in certain cases. If your backup fails with the said error in the backup log, please, open a support case. The fix should be available at the support side and will be included in the next release. Thank you.