HP DL380 G8 not booting from recovery media

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HP DL380 G8 not booting from recovery media

Veeam Logoby snadam » Fri Oct 02, 2015 5:34 pm

I have an HP-DL380 G8 server that is a Hyper-V host and using VEB for bare metal recovery; all my guests are backed up using VBR.

The host fails to boot from the VEB VEEAMRE boot media, in this case a 16GB SDHC card. It appears that the recovery media was created for a machine with UEFI boot capabilities. The HP DL380 G8 does not support UEFI, only traditional BIOS boot. How do I force VEB to create boot media that will work with a non-UEFI machine?

Thanks
snadam
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby marioarce » Fri Oct 02, 2015 8:02 pm

I'm not 100% sure but I ran into the same problem. I had to reinstall my source PC and then recaptured the backup to be able to restore on a non UEFI partition.
I think you have no choice. Your HP machine does not support UEFI to match the backup set.
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby snadam » Fri Oct 02, 2015 10:14 pm

Were you trying to restore a backup set from a UEFI machine onto a different, non-UEFI machine?

In my case the backup set was created on a non-UEFI machine and I'm trying to restore onto the same exact non-UEFI machine. The problem is that the boot media appears to be created for UEFI.
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby Dima P. » Sun Oct 04, 2015 4:29 pm

Hey folks,

Please open a support case and share the recovery logs (it should be places inside the backup repository) with the support team. You can upload the recovery logs to any cloud storage and share the link with me via PM – I’ll pass it to QA. Thanks
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby snadam » Sun Oct 04, 2015 7:29 pm

Please open a support case and share the recovery logs (it should be places inside the backup repository)


Happy to open a case and don't mind sharing logs.

However, I haven't been able to initiate a recovery, I can't boot the machine from the recovery media, so will there be any recovery logs to share?
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby Dima P. » Tue Oct 06, 2015 12:06 pm

I can't boot the machine from the recovery media, so will there be any recovery logs to share?

I am sorry, for some reason I missed the most important part of your post - my bad. Let me check with QA really quick and get back to you.
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Re: HP DL380 G8 not booting from recovery media

Veeam Logoby Dima P. » Tue Oct 06, 2015 12:16 pm

Meanwhile, is it possible to create a RAW recovery media (without drivers included) at any other non UEFI machine?

EDIT: Might be a good idea to create it under x64 OS
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