I have got problem with recovering outlook

[citrate]

Dear colleges be aware there are some problem with backup pst files of ms outlook. I recovered my ps and after i saw that there is not pst files in my profile. After I fixed all and did one backup throw shell of veeam endpoint i can see that pst files again absent in backup.

[Dima P.]

Hello Dmitry,

So the .pst file was not included in the backup, is that correct? What backup mode you are using? Thanks

[citrate]

I did backup all computers of course, I can say that that in the previous version everything was ok, I checked and also with outlook and pst. But after upgrade that I recently have done with the the same set I got case as mentioned.

[Dima P.]

Thanks. Please open a support case and let the team check the logs as the described behavior is unexpected.

[smoore33]

When a user is directed to a support case, as is often done here, the rest of us don't find out the outcome.

[Mike Resseler]

Steve,

Correct. We do (normally) ask to come back to the forums and share the solution with everyone but it doesn't always happen. Are you having the same issue?

[smoore33]

It looked that way at first, but I think Outlook is being backed up, even while it's running. So, it looks good on that front; although, I haven't had time to try a restore yet. Thanks.

[Mike Resseler]

Steve,

Thanks for coming back to us. Let us know if you have issues with the recovery.