I tried Veeam Agent a week ago and when I did a file level backup, App Data only showed up as Application Data. I just b

[NylaTheWolf]

Support case ID: 05575628

About two weeks ago I tried Veeam Agent for the first time and I did both a full backup (one that ends in vbk) and a file level backup (vbm). I vividly remember that when I did the file level backup and was choosing my folders, the my user folder didn't show App Data. It showed "Application Data". I couldn't figure out why this was the case but I assumed that maybe it's just how Veeam does it?

A few days ago my hard drive got corrupted and i had to reinstall windows and i decided to look through my veeam vbm backup and the Application Data folder is EMPTY according to the file browser! There's not even the Local, LocalLow, Roaming folders! I even tried the .vbk and it was the same thing! Did it seriously not backup that data? I don't remember seeing any errors with it! Is this a permissions thing? I mean the user folder on this installation is different from the name on my old one.

Am I missing something??? The veeam manual is not helpful.

Are App Data and Application Data two separate things? I mean, Documents showed up as "My Documents" but everything seems fine with that!

[HannesK]

Hello,
and welcome to the forums.

and a file level backup (vbm)

vbm is the metadata file. File-level and block-level backup use the same extensions. .vbk for full backups and .vib for incremental backup.

When using "entire computer" backup, then everything is included except files that windows excludes per default from snapshots. That includes some AppData paths for Outlook (you did not mention Outlook, so I assume it's not about Outlook).

"Application Data" is a junction point to "Appdata". Junction points are not followed / backed up. That sounds like the explanation.
https://answers.microsoft.com/en-us/win ... 5152f067c1
https://superuser.com/questions/823959/ ... lder-using

Best regards,
Hannes

[Dima P.]

A few days ago my hard drive got corrupted and i had to reinstall windows and i decided to look through my veeam vbm backup and the Application Data folder is EMPTY according to the file browser! There's not even the Local, LocalLow, Roaming folders! I even tried the .vbk and it was the same thing! Did it seriously not backup that data? I don't remember seeing any errors with it! Is this a permissions thing? I mean the user folder on this installation is different from the name on my old one.

Can you please clarify how your Veeam Agent for Windows job was configured? Based on your first post it looks like you've made a file level backup of your personal files , is that true? Application Data is excluded by default unless it's changed manually.

P.S. If Personal Files > Application Data was selected it will be processed during file level backup

[NylaTheWolf]

I could've sworn I chose Application Data on that screen, or at least chose it in the drop down. I remember seeing that AppData was excluded by default and immediately knowing that I needed to change that. I don't know why I wouldn't have...Is there a way to see what settings were there for that backup?

The Application Data folder appears in my backup but there's nothing in it...Is it possible I need to restore it first?

What I'm mostly confused about is why my AppData folder never showed in the file/folder selector in the first place...