Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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grayrd
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Input string was not in correct format

Post by grayrd »

I'm getting the subject error when trying to restore a file from any of my backups. Running Veeam Agent for Windows on a Windows 2012 server. I get as far as choosing the restore point and the Backup Browser console comes up and I get the error. I have opened a support case for this issue, the id number is 03944503.

Dima P.
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Re: Input string was not in correct format

Post by Dima P. »

Hello Roger,

Can you please clarify what repository you are using to store you backup files? Any chance that's a CIFS on Synology? Thanks!

grayrd
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Re: Input string was not in correct format

Post by grayrd »

The backups are saved to a shared folder on a Lacie 2big NAS device.

Dima P.
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Re: Input string was not in correct format

Post by Dima P. »

Thanks! Similar issue has been was reported by a Synology user and following set of options described in this post helped to fix the problem.

If possible, try to copy the backup files to a local storage and start restore from such copy. This should help to isolate the issue and will let us know that backup files are fully operational. Cheers!

georgeinva2004
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Re: Input string was not in correct format

Post by georgeinva2004 »

I am having this issue as well. Support case number is 04817124. In my case, my target NAS is a QNAP. I tried implementing the steps in the above mentioned post, but that did not help. Any other suggestions?

Dima P.
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Re: Input string was not in correct format

Post by Dima P. »

georgeinva2004,

Please keep working with our support team and let us know how the investigation goes. Thank you in advance!

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