Installation error

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Installation error

Veeam Logoby GeorgeV » Sun May 14, 2017 9:40 pm

I installed VeeamAgentWindows_2.0.0.700 on a domain-joined system and receive the following error. I ran the installer as admin. Where are the logs it's referring to?

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Veeam Agent for Microsoft Windows
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Veeam Agent for Microsoft Windows setup application has encountered a critical error and will be closed. See installation logs for more information.
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OK
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After installing, when I run the program, I get the following:

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Veeam Agent for Microsoft Windows
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Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load, networking issue, server reboot, or hot backup.

Please wait, and try again later.


Error information:

SQL server is not available

SQL server is not available
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OK
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GeorgeV
Service Provider
 
Posts: 2
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Joined: Sun Feb 26, 2017 6:55 am
Full Name: George Volakakis

Re: Installation error

Veeam Logoby Mike Resseler » Mon May 15, 2017 11:12 am

Hi George,

First: Welcome to our community forums!

It seems that there was an issue during the installation, and that SQL has not been installed or configured correctly (PS: This is not the full-blown SQL server). Could you try to remove the solution and install it again? If this doesn't work. Let me know so we can get you into contact with our support team

Thanks
Mike
Mike Resseler
Veeam Software
 
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Re: Installation error

Veeam Logoby GeorgeV » Mon May 15, 2017 1:34 pm

Thank you Mike. I get the same results when I remove and reinstall.
GeorgeV
Service Provider
 
Posts: 2
Liked: never
Joined: Sun Feb 26, 2017 6:55 am
Full Name: George Volakakis

Re: Installation error

Veeam Logoby Mike Resseler » Mon May 15, 2017 2:03 pm

Hi George,

Please PM me your email address and I will ask our support team to contact you
Mike Resseler
Veeam Software
 
Posts: 3127
Liked: 360 times
Joined: Fri Feb 08, 2013 3:08 pm
Location: Belgium, the land of the fries, the beer, the chocolate and the diamonds...
Full Name: Mike Resseler


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