I still did not receive the email so far.
Another problem shows up on another computer now.
I have recovered the data file by using the recovery media, but when I restart the computer , it unable to start the computer and when I using the diagnose tools to fix the problem, but still failed.
When I backup the data file, I select entire computer
When I restore the data file, I select entire computer
We all appreciate if you could help solve this problem.