Installation Veeam Endpoint Backup 1.5.0.306 error

[mayro]

http://prntscr.com/dh87fq

Code: Select all

2016-12-09 12:18:10 [INFO ] Bootstrapper execution - started.
2016-12-09 12:18:10 [INFO ] Commandline processing - started.
2016-12-09 12:18:10 [INFO ] Commandline option: SfxPackage; Value: C:\Users\ancom\Desktop\VeeamEndpointBackup_1.5.0.306.exe
2016-12-09 12:18:10 [INFO ] Сommandline processing - finished.
2016-12-09 12:18:10 [INFO ] Initializing.
2016-12-09 12:18:10 [INFO ] Initialization - finished. Starting bootstrap engine.
2016-12-09 12:18:10 [INFO ] Bootstrapper engine execution started.
2016-12-09 12:18:10 [INFO ] Checking required conditions.
2016-12-09 12:18:10 [INFO ] Performing condition check: Only this setup instance is running.
2016-12-09 12:18:10 [INFO ] Mutex1 = Global\5997E3B8-6B78-43E9-A7BC-F2F9C691E0A0, Mutex2 = Global\173C0D79-5D2D-41DF-A746-28D967D96EA0
2016-12-09 12:18:10 [INFO ] Condition check - passed.
2016-12-09 12:18:10 [INFO ] Performing condition check: Elevated privileges.
2016-12-09 12:18:10 [INFO ] Condition check - passed.
2016-12-09 12:18:10 [INFO ] Performing condition check: OS version.
2016-12-09 12:18:10 [INFO ] OS version check function execution started.
2016-12-09 12:18:10 [INFO ] Warning! Setup application should not be launched in compatibility mode.
2016-12-09 12:18:10 [INFO ] Condition check - passed.
2016-12-09 12:18:10 [INFO ] Performing condition check: Installed products.
2016-12-09 12:18:10 [UI MESSAGE] Failed to initialize setup program. Refer to setup logs for details.

Windows 2008 R2 Standart Installation error, please help.

Thanks you.

[Dima P.]

Hi mayro,

Try to reboot computer and check if you have any pending windows updates. If that does not help - please PM me your email address.

[mayro]

Restart the computer did not help

[Dima P.]

Mikhail,

Thanks for the heads up. I passed you contact information to our support team.