Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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m.novelli
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Job aborted due to server termination

Post by m.novelli »

Hi guys, sometimes I get this this error "Error: Job aborted due to server termination"

Veeam Agent is updated and the repository is a Veeam B&R Update 3a

It happens on many different customers, maybe once a day out of 20 - 30 agents backup

Is there a way to get more info about this issue?

Thanks a lot

Ciao, Marco
Dima P.
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Re: Job aborted due to server termination

Post by Dima P. »

Hello Marco.

Looks like the server was gracefully shutdown while backup job was running.
m.novelli
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Re: Job aborted due to server termination

Post by m.novelli »

Hi guys, I suppose that this error is mostly related to the PC that is rebooted or powered off

Please can you try to reproduce this behavior and put a better "error description", for instance : "Error: Job aborted due to PC Client reboot"

Thanks
Vitaliy S.
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Re: Job aborted due to server termination

Post by Vitaliy S. » 1 person likes this post

Hi Marco,

I will share this feedback with the QA team.

Thanks!
c.schulzejn
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Re: Job aborted due to server termination

Post by c.schulzejn »

any news on that?
It would even be better, when veeams suspends the shutdown, finishes the backup and then continues the shutdown.
Dima P.
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Re: Job aborted due to server termination

Post by Dima P. » 1 person likes this post

Christoph,

Veeam Agent for Windows currently cannot suspend reboot or shutdown started by another application (or by the user), I've added your vote based to this feature request. Cheers!
bergi9
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Re: Job aborted due to server termination

Post by bergi9 »

I have the same problem when running from command line, with this "server termination".
I disabled the whole agent service aswell the agent gui because of the regular cpu spike by localsql (veeam-agent-for-windows-f33/sql-server- ... 49224.html) and created a task scheduler with following bat code:

Code: Select all

net start VeeamEndpointBackupSvc
"C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe" "backup" "<backup-uuid>"
net stop VeeamEndpointBackupSvc
If I enable the service and open the agent gui, the backup doesn't fail.
The bat file/tash scheduler will work if I have recently opened the gui and synchronized the license.
Dima P.
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Re: Job aborted due to server termination

Post by Dima P. »

Hello and welcome to the community bergi9,

Can you please clarify what you are trying to achieve? I assume you want to initiate the backup via task scheduler (to limit the resource consumption in the idle state you want to keep agent disabled when backup job is not running) but when you do start your scrip it does not prevent the machine from being shut down? Thanks!
bergi9
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Re: Job aborted due to server termination

Post by bergi9 »

Correct, that's what I'm trying to achieve. The machine never begin to shutdown when the script starts (it's while my work time).
The problem is that I'm seeing the "Error: Job aborted due to server termination" in agent when the script fails to backup. But if i started the agent before and synchronized the license and shutdown the agent, the script will work flawless.
c.schulzejn
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Re: Job aborted due to server termination

Post by c.schulzejn »

Dima P. wrote: May 12, 2019 11:19 am Christoph,

Veeam Agent for Windows currently cannot suspend reboot or shutdown started by another application (or by the user), I've added your vote based to this feature request. Cheers!
What is the best workaround to avoid the current errors?
Vitaliy S.
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Re: Job aborted due to server termination

Post by Vitaliy S. »

The best workaround would be to monitor job states via Veeam ONE or built-in Veeam B&R functionality and restart the job when needed. Thanks!
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