I was testing out the veeam endpoint backup on my Windows 10 Pro, bitlocker enabled laptop. In terms of backing up entire pc, it seems to be working fine. However, I feel like I'm missing out something as Veeam does not show "One or more drives are protected with Bitlocker and must be unlocked for backup process. Proceed?" when I backup. The initial full backup and recurring incremental backup seems to be okay with no error message. I've made baremetal recovery with ISO and stored it on network drive (NAS).
Now I went on to test the BMR by swapping the internal SSD with a brand new one, already formatted. (original one is 128GB while new one is 256GB). I've burned the ISO on to a DVD and booted from it. Selected BMR with Veeam, restore from shared folder, and picked "Entire Computer' but came up with "unable to auto-match disks" error. According to http://helpcenter.veeam.com/endpoint/11/bitlocker.html
, I thought I was going to receive "Destination volume is protected by Bitlocker. Unlock the volume....." error but I have not. I tried to restore by selecting manually but then the "Customize Disk Mapping" shows nothing.
What am I missing? I can verify that the drive is encrypted as I can check through Windows and also tried connecting it through external sata connector but shown with "drive protected by bitlocker, please enter key".
Any help will be great!! I'm hoping to deploy these software along with B&R repository.