Not create backup my folders

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Not create backup my folders

Veeam Logoby neyro » Tue Jul 21, 2015 7:19 pm

OS: Windows 8.1
Image
neyro
Novice
 
Posts: 4
Liked: never
Joined: Tue Jul 21, 2015 7:14 pm

Re: Not create backup my folders

Veeam Logoby Dima P. » Tue Jul 21, 2015 8:38 pm

Hi neyro,
Any background on your backup job configuration? Have you opened a support case?
Dima P.
Veeam Software
 
Posts: 6249
Liked: 440 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Not create backup my folders

Veeam Logoby neyro » Wed Jul 22, 2015 7:10 am

Dima P. wrote:Hi neyro,
Any background on your backup job configuration? Have you opened a support case?

Configure:
Image
Image
Image
Image
Image
Image
Case - opened.
neyro
Novice
 
Posts: 4
Liked: never
Joined: Tue Jul 21, 2015 7:14 pm

Re: Not create backup my folders

Veeam Logoby Vitaliy S. » Wed Jul 22, 2015 10:10 am

Let us know your case ID please. Thanks!
Vitaliy S.
Veeam Software
 
Posts: 19564
Liked: 1104 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Not create backup my folders

Veeam Logoby neyro » Wed Jul 22, 2015 11:03 am

Case # 00974327
neyro
Novice
 
Posts: 4
Liked: never
Joined: Tue Jul 21, 2015 7:14 pm

Re: Not create backup my folders

Veeam Logoby Dima P. » Wed Jul 22, 2015 12:18 pm

neyro,
Thanks for the details. I’ve shared the case and this thread with the QA department – they’ll take a look.
Dima P.
Veeam Software
 
Posts: 6249
Liked: 440 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Not create backup my folders

Veeam Logoby neyro » Fri Jul 24, 2015 6:12 am

Case - fixed. Thanks for efficiency to technical support
neyro
Novice
 
Posts: 4
Liked: never
Joined: Tue Jul 21, 2015 7:14 pm

Re: Not create backup my folders

Veeam Logoby Dima P. » Fri Jul 24, 2015 1:01 pm

neyro,
I am glad the issue was resolved. If any questions should arise do not hesitate asking!

***EDIT: Confirmed - there is a working fix at the support side, so if anyone faces this error – feel free to open a case in order to obtain a fix.
Dima P.
Veeam Software
 
Posts: 6249
Liked: 440 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: cloggy, Google [Bot] and 6 guests