Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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HeMan
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OneDrive folders: "Failed to backup"

Post by HeMan »

Since a couple of months I get this warning for every (main-)folder in my OneDrive after backup processing:
Failed to backup [Users\xy\OneDrive\Foldername A]
Failed to backup [Users\xy\OneDrive\Foldername B]

Failed to backup [Users\xy\OneDrive\Foldername Z]

Processing finished with warnings at %date %time
The feature 'OneDrive files On-Demand' is turned off. Is there a more detailed log somewhere or does anybody know what the problem could be here?
Dima P.
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Re: OneDrive folders: "Failed to backup"

Post by Dima P. »

Hello HeMan.

Can you check if by any chance these folder were removed from the disk? Thanks!
HeMan
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Re: OneDrive folders: "Failed to backup"

Post by HeMan »

Hi,

The folders as well as their content are still there.

I've also deleted and re-created the folders - with no effect. Furthermore I unlinked OneDrive and ran the OneDrive setup again - no effect. And, a few days ago, after replacing my computer - the problem still occurs.
Dima P.
Product Manager
Posts: 14413
Liked: 1575 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: OneDrive folders: "Failed to backup"

Post by Dima P. »

Thank you for the update. You need to continue the investigation with our support team (they should identify the root cause based on the application debug logs). Kindly open support case via Control Panel > Support > Technical Support (it's free) and let us know the case ID. Cheers!
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