by cxwsrei » Mon May 22, 2017 1:24 pm people like this post
Hi all I set up a backup with the objective to use the backup repository of the veeam 9.5 backup&recovery. We have on the veeam backup server 2 backup respositories: "Default backup repository" - currently on drive C: "Second backup repository" - this is located on drive D: - this is used for proction backups.
When I set up the (test) backup via Agent 2.0 ONLY the "Default backup repository" is offered as an available backup repository !?! 1) Why is the "Second backup repository" not available also (Both are of type "Windows") ?
2) On the "Configure Backup" pane of the backup configuration (via agent) I tried to issue user/password credentials. This has been refused with "Unable to obtain a Veeam Agent for Windows license from the backup server". Any idea what is the restriction here ?
According the document "veeam_agent_windows_2_0_editions_comparison".pdf ALL backup repositories are available for all version - for the free version as well as for any other version !?!
by cxwsrei » Tue May 23, 2017 7:32 am people like this post
Hi thank you for the quick response. The link is helpful - unfortunately this information does not solve my problem. The "Agent permissions" property is only available on the "Default repository" that is currently assigned to drive C: But not to the big repository (36 TB internal disk (cabinet)) - assigned to D: Maybe due to the type of drive - I still have to continue evaluating about that topic.
by cxwsrei » Tue May 23, 2017 9:59 am people like this post
I read already about the option with the CTRL key - unfortunately no success.
@vmniels: I think you can ignore my annoation about the type of drive - I thought I read already that there are some restrictions. But I reopened the web site whre I thought this information can be found - but it is not there. Consequently my fault - I "merged" some informations in my mind by accident. Sorry.
by Mike Resseler » Tue May 23, 2017 10:42 am people like this post
If you can use that repository for B&R jobs but cannot select it for VAW, then there is something wrong for sure. I suggest you log a support call so our engineers can go through the logs and investigate why this is not possible Please post the case ID and follow-up here.
by cxwsrei » Tue May 23, 2017 12:11 pm people like this post
I would .. if I could . When I try to open a case via the support form of Win 2.0 Agent I´m refused - obviously due to the e-mail adress verification - I don´t pass !?! Seems it checks if I´m a registered customer for a licensed version of Win Agent !?! On the other hand the comment on the form amkes me believe that a case can be issued by everyone - just a feedback is not guaranteed !??! Strange
by cxwsrei » Tue May 30, 2017 12:30 pm 1 person likes this post
The problem is solved - veeam support has shown me how to solve it. The problem was that the 2nd respository was not released/permitted for agent use. The agents permission menu option could not be found directly on the respository under "Backup Repositories" but under "Scale-out Repositories". Simple cause - you just must know.