Prevent VEB from opening after backup

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Re: Prevent VEB from opening after backup

Veeam Logoby billbo » Tue Oct 06, 2015 7:26 am

Is that issue solved in the latest version from yesterday?
Thanks!
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Re: Prevent VEB from opening after backup

Veeam Logoby Dima P. » Tue Oct 06, 2015 2:00 pm

Hi guys,

Yup - the described behavior should be corrected in the latest update. Kindly, check it and let us know how it works now.
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Re: Prevent VEB from opening after backup

Veeam Logoby billbo » Tue Oct 06, 2015 2:28 pm

No, I cannot confirm. After daily backup before it sends the device to sleep, the VEB window is still present. Also after resume, the window is still open.
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Re: Prevent VEB from opening after backup

Veeam Logoby Dima P. » Tue Oct 06, 2015 2:54 pm

Just to make sure we are on the same page - are you using the latest minor update installed manually (1.1.2.119)? Thanks.
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Re: Prevent VEB from opening after backup

Veeam Logoby billbo » Tue Oct 06, 2015 3:16 pm

Yes, I confirm. It is on 1.1.2.119
After the backup the countdown window pops up together with the VEB control panel window.
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Re: Prevent VEB from opening after backup

Veeam Logoby Dima P. » Tue Oct 06, 2015 3:48 pm

Thanks. Can I ask you to open a support case and post case ID to this thread - I want to share your case with the QA team ASAP.
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Re: Prevent VEB from opening after backup

Veeam Logoby billbo » Wed Oct 07, 2015 1:23 am

How can I do that? Can you do that for me, since you can talk to them internally and the problem is well known?
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Re: Prevent VEB from opening after backup

Veeam Logoby Dima P. » Wed Oct 07, 2015 11:46 am

The problem was: Control Panel was opened after the computer was placed into sleep by Endpoint’s post job activity. In latest update once the timer reaches zero value it hides the control panel prior putting the computer to sleep.

Since it should be fixed we need the application logs to check what exactly is not working. Kindly, open a support case via Endpoint’s Control Panel > Support Technical Support. Logs are uploaded automatically.
Dima P.
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Re: Prevent VEB from opening after backup

Veeam Logoby billbo » Thu Oct 08, 2015 10:33 am 1 person likes this post

Ok, I deinstalled VEB completly and did a new install. Now it works as you describe it.
Everything fine now!
It seems that there went something wrong during the update...
billbo
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Re: Prevent VEB from opening after backup

Veeam Logoby Dima P. » Fri Oct 09, 2015 10:46 am

Thanks for the heads up – its highly appreciated! I let QA know about the behavior you described.
Dima P.
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