problem installing VA 3.0.1.1039

[spzsoft]

I am try to install Veeam agent 3.0.1 on a win10 X64 pc, the setup start, it ascked to elevate privilege and nothing happens anyware (the setup stop without show any message).

I have unpack the setup file and manually install, first the prerequisite followed by x64 endpoint setup. All the single setup are complety correctly and if I run the single function from start menu it run without show error (I have create recovered media adn configure a backup job).

I have try to uninstal and reinstall the .net framawork and I have unistalled all the c++ redestr. 2013 library, download from MS and install the last version.

Any idea ?
Basilio

[Dima P.]

Hello Basilio,

Can you please download the latest agent version from our veeam.com and restart the installation with the hand of setup.exe file. Please make sure that you are performing installation under local admin account. Cheers!

[spzsoft]

I have downloaded tha last versione from veeam and try to install it. The problem is always the same, I tried to instal previus version 2.2 - 2.0 - 1.5 - 1.1 but I alway get the same error.

[Dima P.]

Basilio,

Can you please confirm that the account you are using has local administrator's privileges. Thank you!

[spzsoft]

Obviously

[Dima P.]

Please PM me your contact details, I'll ask support team to reach you and investigate the problem. Thanks!