Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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Posts: 1
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Joined: Apr 17, 2023 7:45 am
Full Name: Anders

Problem restoring files from a corrupt win10 server

Post by embanders »


[I have not made a support request yet as I get 403 Forbidden trying to access, I will create a support case once the website is up]

I have found the vbm/vbk file on the Veeam server. Though, when I double click it and try to restore it I get "Object with id 'xxxxx' on host 'xxxxx' was not found".
Now, if I try to open it through Veeam Backup & Replication through "Files > Restore > Agent... > Guest files restore > Microsoft Windows > Select the machine > Next > Next > Next > Browse"
I get this error:

Any suggestions on what to do?
Product Manager
Posts: 8630
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland

Re: Problem restoring files from a corrupt win10 server

Post by Mildur » 1 person likes this post

Hello Anders

The site is working fine. Error code 403 seems more like issues with your account and the assigned support contracts.
Please send me your mail address in a private message. I will forward it to support management so they can solve that issue.

For the restore issue itself, a case with our customer support is required to solve it. We cannot analyze such issues over the forum.

Product Management Analyst @ Veeam Software
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