Problem With Recovery ISO

[informatech]

Hello, in an attempt to restore a vm windows server 2022 with iso generated by the agent we receive the following error in the recovery tool regarding the vm3ext drivers and controlling SAS: Failed to install driver from inf file X: \ path of the drivers present \ pvsscsii.inf. Failed to install driver Error code: 3758096943. I updated veaam on the vm to the latest release and recreated iso but without success. Opened support case 05430392.
Thanks

[Mildur]

Hi Marcello

Thanks for the case number.
Why not using a VBR server for the backup and restore? Is there any reason that it has to be a Veeam Agent backup?
Have you tried to use the newest inf drivers from VmWare? If I remember correctly, they should be stored on the VmWare Tools iso.
You can mount this iso and load the driver from there when you do the restore.

[informatech]

Hi, news?

[Gostev]

Hi. This is not a support forum, please request an update from the support engineer handling your case. Thanks!

[desmond shio]

Hi Guys,

I having the same issues on my test lab, @informatech mind to share what is the solutions?

[Mildur]

Hi Shio

The case was closed without a solution (support on best effort for our free product).
Please open your own case and let us now the case number.

Best,
Fabian