Problem with WMware Workstation

[Alceo]

My files to backup and my vms are on partition D. If the backup starts when I'm using a virtual machine all the the partition on the same disk of parttion D disappears.
If i reboot the PC all is fine again.
If I'm not using a vm the problem does not appear. I don't backup the vm files only other documents.

This probleam started when I upgraded the program to the last version.

[PTide]

Hi,

This probleam started when I upgraded the program to the last version.

Kindly open a case with support and post your case ID here.

Thank you.

[Vitaliy S.]

Does it disappear from backup or from the PC configuration? Do you see any errors in the Windows event log?

[Alceo]

I've disinstalled/reinstalled Endpoint Backup and now it's working fine again.
Regards.

[Dima P.]

Thanks for getting back to us. If other questions arise, don't hesitate asking