Re-install still show old jobs

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Re-install still show old jobs

Veeam Logoby Jimbo » Fri May 19, 2017 2:28 pm

I installed VAM and configured the backup. First couple of days my target did not have enough space and error-ed out. I fixed that but wanted to start over. So I uninstalled and even clean up left over crap. But when I re-install the old backup runs still show in the VAM control panel. I have tried a number of things, clean up of the registry, ProgramData, Comman Files, even some log files in the Users\AppData. No matter what, when I re-install it shows the old backup runs.

How can I start with a truly clean re-install?

Jim...
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Re: Re-install still show old jobs

Veeam Logoby Jimbo » Fri May 19, 2017 6:45 pm

I figured it out. To really do an uninstall you need to delete the database directory which is located:
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\VeeamEndPoint

The entire uninstall process could use some cleanup. I don't know if it is intentional but the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Agent for Microsoft Windows\ManagedMode

has a null at the end and makes for a real PIA to delete.

Jim...
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Re: Re-install still show old jobs

Veeam Logoby Mike Resseler » Mon May 22, 2017 4:57 am

Hi Jim,

Glad you figured it out. Is everything now working as intended? We also have a registry key to force the recreation of the database if you want to start with a clean setup.
For info:

1. stop service
2. execute regedit. go to HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup\ and make a new DWORD value recreatedatabase=1
3. restart service
4. delete previously created value
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