reboot and select proper boot device

[ryank85]

Hi All

We Successfully create a backup image of a Win Server 2012 machine, when we came to test the restore on a test server we have we get the error on boot up - reboot and select proper boot device We have tried to untick the inject the drivers and that doesn't work - the only difference in server are the drivers we are restoring too. The backup server was running 320Gb disk, the restore machine has 500gb disk?

Software: Endpoint Backup Free

Any ideas?

thanks
Ryan

[Vitaliy S.]

Hi Ryan,

The size of the disk shouldn't matter here. What is the exact error message you see while booting up from the recovery media?

Thanks!

[ryank85]

Hi,

thanks for reply

The steps we have taken are:

Insert usb pen with recovery software on
Select bare metal recovery
finds backup image from external hard drive
select manual restore and it selects C: drive and two small recovery partitions
The restore completes successfully so we remove all usb devices and reboot
We then get this error when we boot up (see image)

https://dl.dropboxusercontent.com/u/598 ... G_2558.JPG

Thanks
Ryan

[Vitaliy S.]

Just discussed it with our QA team, can you open a support case (please post your case ID here) and submit the restore logs from this session? Our team will assist you with logs location.

[ryank85]

Hi, this is my ID - 01108131

Will they post on here where I can get the restore logs from?

[Vitaliy S.]

As far as I know they are stored in the backup repository where backup is made to. They will contact you via email directly. Thanks for posting your case ID.