Recovery environment can't reach UNC path

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Recovery environment can't reach UNC path

Veeam Logoby cparker4486 » Wed Jan 07, 2015 12:23 am

Hi,

I'm trying out the recovery environment and, as far as I can see/tell, the networking on the PC I'm booting up is working fine. I can see that it's getting a DHCP address and I can even get to the Command Prompt and ping devices on the network.

However, the Browse button doesn't show any other devices and typing the UNC path directly also doesn't result in anything positive. When I enter my credentials I am told that they are wrong. I've tried to different accounts that have access to the share and I've verified that the passwords I'm entering are correct.

What else should I be looking at?
-- Chris
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Re: Recovery environment can't reach UNC path

Veeam Logoby Gostev » Wed Jan 07, 2015 6:13 pm

Hi, hmm that's basically my own environment (I backup to NAS) and it works flawlessly for recoveries... as a first troubleshooting step, I would try enabling anonymous read access to the UNC share.
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Re: Recovery environment can't reach UNC path

Veeam Logoby ninjaburn81 » Wed Jan 07, 2015 6:22 pm

Just tested myself to a standard CIFS share on an AD environment, works great. I agree with trying anonymous read, or are you putting the domain/workgroup name in front of your account login? for example domain\john.doe?
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Re: Recovery environment can't reach UNC path

Veeam Logoby cparker4486 » Wed Jan 07, 2015 7:10 pm

I haven't tried anonymous read yet but I am including the domain on the username. I'll try that.
-- Chris
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Re: Recovery environment can't reach UNC path

Veeam Logoby cparker4486 » Wed Jan 07, 2015 7:22 pm 1 person likes this post

Oh brother... It helps when you use the right path. It's always the simple things that you overlook.
-- Chris
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Re: Recovery environment can't reach UNC path

Veeam Logoby Mike Resseler » Thu Jan 08, 2015 6:50 am

Lol,

Don't worry Chris. Happy that it is working. And we all have those stories of "overlooking" something ;-)

Cheers!

Mike
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Re: Recovery environment can't reach UNC path

Veeam Logoby ninjaburn81 » Thu Jan 08, 2015 7:01 pm 1 person likes this post

Just a lil side note, since I caught this thread I tried testing with a non-domain laptop (Win7 x64) to an domain-joined file share. As long as you make sure you use domain\username and password, you are good to go.
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Re: Recovery environment can't reach UNC path

Veeam Logoby Mike Resseler » Fri Jan 09, 2015 3:26 am

Hi Adam,

Thanks! Appreciate that you test this!
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