Hi All
I am getting the following errors when I am trying to create an recovery media.
OS: Hyper-v 2012 R2 Standalone
1/22/2015 1:17:33 AM Mounting Recovery Environment image
1/22/2015 1:17:36 AM Configuring Recovery Environment memory settings
1/22/2015 1:17:40 AM Error Copying Veeam Recovery Environment files
1/22/2015 1:17:53 AM Unmounting recovery image
1/22/2015 1:17:53 AM Error Failed to create recovery media: Unable to load DLL 'DIFxAPI.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Many thanks!
Spyker
-
- Novice
- Posts: 4
- Liked: never
- Joined: Sep 30, 2013 1:54 pm
- Full Name: GG
- Contact:
-
- Product Manager
- Posts: 14724
- Liked: 1705 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Recovery Medai on Hyper-v 2012 R2 Standalone
Hello GG,
Please open a support case thru built-in Contol Panel > Support functionality, and send me a case ID. We need to check the logs from your recovery media creation. Thank you.
Please open a support case thru built-in Contol Panel > Support functionality, and send me a case ID. We need to check the logs from your recovery media creation. Thank you.
-
- Novice
- Posts: 4
- Liked: never
- Joined: Sep 30, 2013 1:54 pm
- Full Name: GG
- Contact:
Re: Recovery Medai on Hyper-v 2012 R2 Standalone
Hi D.popov,
I will do this shortly.
Many thanks!
I will do this shortly.
Many thanks!
-
- Product Manager
- Posts: 8191
- Liked: 1322 times
- Joined: Feb 08, 2013 3:08 pm
- Full Name: Mike Resseler
- Location: Belgium
- Contact:
Re: Recovery Medai on Hyper-v 2012 R2 Standalone
Hey GG,
I hope support finds a resolution easily, but as far as I can remember, this is a problem with a dll that should be in your Windows Driver Kit. Is it a core version? Does it also works as a B&R host (are you backing up VMs on that host with B&R), do you have other apps installed that include drivers?
Please post the case also so we can follow-up and if you have a solution, it would be great if you post it here
Thanks
Mike
I hope support finds a resolution easily, but as far as I can remember, this is a problem with a dll that should be in your Windows Driver Kit. Is it a core version? Does it also works as a B&R host (are you backing up VMs on that host with B&R), do you have other apps installed that include drivers?
Please post the case also so we can follow-up and if you have a solution, it would be great if you post it here
Thanks
Mike
Who is online
Users browsing this forum: Denis Trofimov and 37 guests