Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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phs
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Repeated job failures

Post by phs »

The error agent sends:

Code: Select all

Error: Connection is blocked by network throttling rules Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: Reconnectable protocol device was closed. Unable to retrieve next block transmission command. Number of already processed blocks: [0]. Failed to download disk.
Unmanaged v3, Windows 10. No immediate access to client PC, but can request more information if the error above isn't helpful.

Case 04141981, just opened.
Egor Yakovlev
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Full Name: Egor Yakovlev
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Re: Repeated job failures

Post by Egor Yakovlev »

Greetings!
I have a feeling that [X] Restrict metered connections option is ticked in the agent(default setting). Please check if that is true and try without it.
/Thanks!
phs
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Re: Repeated job failures

Post by phs »

Thx Egor, I also came to the same conclusion. Turned out this PC was on a mobile hotspot, so we have paused the job until broadband is available.
Egor Yakovlev
Product Manager
Posts: 2581
Liked: 708 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Repeated job failures

Post by Egor Yakovlev »

Great. Keep us posted on results, please!
/Cheers!
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