Restore software unable to find shared folder

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Restore software unable to find shared folder

Veeam Logoby Kuraudio » Fri Aug 19, 2016 12:20 pm

Hello,
I want to keep backuped two computer connected each other with a fibre optic using the Allied telesis 2711FXv2 with static IPs.
The backups of one PC are stored in a shared folder of the other PC and vice versa.

The problem I have is that when I want to restore a backup and I set up the fibre optic network I cannot see any shared folder.
If I "ping" on CMD the remote computer it works.
When I set the Network setting is mandatory to write a "Default Gateway" which of I don't need because is a local network of just two computers. Maybe does it cause an error to find the computer names?

Do I have to install any additional network driver?

Thank you
Kuraudio
Novice
 
Posts: 3
Liked: never
Joined: Fri Aug 19, 2016 12:04 pm

Re: Restore software unable to find shared folder

Veeam Logoby Kuraudio » Sat Aug 20, 2016 7:46 am

The exactly error I got is this:
https://postimg.org/image/jlaskw8an/
Kuraudio
Novice
 
Posts: 3
Liked: never
Joined: Fri Aug 19, 2016 12:04 pm

Re: Restore software unable to find shared folder

Veeam Logoby Dima P. » Sat Aug 20, 2016 1:16 pm

Hi guys,

This might be related to windows network surrounding issues (since recovery media is using native windows browsing capabilities). Try to type in the direct path to the folder manually and make sure you use correct set of credentials.
Dima P.
Veeam Software
 
Posts: 6237
Liked: 439 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Restore software unable to find shared folder

Veeam Logoby Kuraudio » Mon Aug 22, 2016 10:26 am

Hello,
typing the correct path it works!

Thank you for your support.
Kuraudio
Novice
 
Posts: 3
Liked: never
Joined: Fri Aug 19, 2016 12:04 pm


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: No registered users and 13 guests