Server 2008

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Server 2008

Veeam Logoby cybertek » Wed Oct 26, 2016 1:44 am

Trying to install the product on a Server 2008 SP2 and i get "Current Operating system is not supported or lacks the required service pack. See system requirements for more information.

I sent an email to tech support and was sent a generic email telling me 1.Email is not a valid way to report an issue and 2.to open a case from the control panel etc..

Response 1: On the knowledge base, the only thing i found looking to fix my issue, was and article stating "3. Reporting Issues - Veeam Endpoint Backup FREE Guide
For Veeam Endpoint Backup , Veeam Software provides support by email only. Important! Mind the following: If you have any questions..."

Email only??? Really Which one is correct?

Response 2: I don't have the software installed to be able to perform the steps.

Should i just move on and find a better organized company?
cybertek
 

Re: Server 2008

Veeam Logoby Mike Resseler » Wed Oct 26, 2016 8:39 am

Hi,

First, Veeam Endpoint Backup requires at least Microsoft Windows Server 2008 R2 SP1 and that is the reason why it isn't able to install.

Second: Support for Veeam Endpoint Backup Free is also free, but comes without SLA. It is explained here: https://www.veeam.com/blog/technical-su ... -free.html

I do understand that you can't perform this procedure as the software isn't installed, and that is why we then normally work with the forums so that support can contact you directly. In the future, we will have different versions (including paid versions with different support options) where our support will be the same as for our other paid solutions. But unfortunately that won't solve your issue as that OS will not be supported.

PS: Could you tell me where it states in the user guide? I seem to be overlooking it but if it is not correct I can ask the technical writers to adapt it...

Thanks!

Hope it helps

Brgds
Mike
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Re: Server 2008

Veeam Logoby Vitaliy S. » Wed Oct 26, 2016 10:55 am

And here is a link to system requirements doc (for your convenience) > https://www.veeam.com/veeam_endpoint_fr ... _en_rn.pdf
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Re: Server 2008

Veeam Logoby cybertek » Wed Oct 26, 2016 12:27 pm

Thanks for the help. I will need to confirm that R2 is approved at this location and move forward.

Re:PS I didn't read it in the manual, it was in the forums when i was doing different searches trying to find any relevant info on my issue.

BTW, I didn't think to read the manual b/c I couldn't install the software yet... Plus, I am a guy and we never read the instructions.. right? J/K
cybertek
 

Re: Server 2008

Veeam Logoby Mike Resseler » Wed Oct 26, 2016 12:33 pm

Lol... Well, when you start working with Veeam, you will learn that reading the fine manual is always good... We put a lot of effort in it ;-)
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[MERGED] windows server 2008 sp1

Veeam Logoby trammers » Wed Nov 30, 2016 11:37 am

Good morning,

I have to install Veeam End point backup on a windows server 2008 sp1. Unfortunately I can not update the server with the R2 version.
I would like to know if there is a version of Veeam End point old backup that can be installed on Windows Server 2008 SP1, and where can I download it.

Thamks for your help
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Re: Server 2008

Veeam Logoby Dima P. » Wed Nov 30, 2016 1:39 pm

Hi trammers,

Unfortunately, pure Windows 2008 is not supported.
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[MERGED] Endpoint Backup with Windows 2008 SP2 FE

Veeam Logoby JOL » Thu Jan 12, 2017 10:38 am

Hello,

I can't install Endpoint Backup on Server with Windows Server 2008 SP2 FE (Foundation Edition).

Do you know if it is compatible ?

Regards
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Re: Server 2008

Veeam Logoby Vitaliy S. » Thu Jan 12, 2017 11:00 am

No, it is not. R2 is the minimum supported version for 2008.
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Server 2008 support

Veeam Logoby anglerzac » Thu Mar 02, 2017 9:42 am

Is there any way to fool the intstaller so in a non supported way I can try taking a backup of server 2008 systems?

I appreciate it won't have been fully tested or even supported but *might* work so I'd like to try if its just a installer check preventing me?
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Re: Server 2008

Veeam Logoby Vitaliy S. » Thu Mar 02, 2017 10:26 am

That's not possible, as Windows Server 2008 is based on the Vista engine, while Windows Server 2008 R2 on Windows 7. These are two completely different systems.
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