Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
douglas.campbell.ctr
Lurker
Posts: 1
Liked: never
Joined: Mar 14, 2019 3:51 pm
Full Name: Douglas Campbell
Contact:

Service suddenly stopped working

Post by douglas.campbell.ctr »

Backup worked this morning. After installation of Windows update 2019-03 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4489882) and restart of server, service suddenly stopped working. Manually attempting to start service fails with service started and then stopped.
Attempted uninstall and re-install of latest version, unable to start service.
Attempts to open support case I get Online support system is temporary unavailable, try again later.
Dima P.
Product Manager
Posts: 14726
Liked: 1707 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Service suddenly stopped working

Post by Dima P. »

Hello and welcome to the community Douglas,

Please open support case and share your case ID in this thread. Thank you!
jcalvert
Lurker
Posts: 1
Liked: never
Joined: May 01, 2019 5:50 pm
Full Name: Jay Calvert
Contact:

Re: Service suddenly stopped working

Post by jcalvert »

What was the resolution to this issue?
I am experiencing the same after applying the March updates
Dima P.
Product Manager
Posts: 14726
Liked: 1707 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Service suddenly stopped working

Post by Dima P. »

Hello and welcome to the community Jay,

Have you tried to reinstall Veeam Agent for Windows completely (the job configuration and backup files should remain as we are talking only about the application reinstall without data being removed from the machine)? Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 23 guests