Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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hirratas
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Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

Post by hirratas » Jan 10, 2020 4:24 pm

Hello
I am using Veeam Agent.
I need to make a Standalone Full Backup.

But always this error comes up.
10.01.2020 16:26:50 :: Error: Failed to obtain point by ID. PointId: [29b8328d-d48e-416d-95b5-7f08f0c3a7e7]

I am Backing to a Backup & Replication rep.
Normal backup job on the server is working (Backup Mode "Entire Computer").

i rebooted the server multiple times. It is a Server 2019 with over 7TB Data.
Two volumes. One volume with enabled Windows Deduplication.

Any ideas?

Dima P.
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Re: Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

Post by Dima P. » Jan 10, 2020 4:45 pm

Hello hirratas,

Can you please clarify how you trigger standalone full creation? Are you saving it to a different location or to the same repository? Thanks!

hirratas
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Re: Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

Post by hirratas » Jan 13, 2020 7:41 am

I trigger the standalone full through the agents client gui to the same repository.

Dima P.
Product Manager
Posts: 11055
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Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
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Re: Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

Post by Dima P. » Jan 13, 2020 4:11 pm

Understood. The described behavior does not look expected so please raise a support ticket and share the case id? Thank you!

hirratas
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Re: Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

Post by hirratas » Jan 14, 2020 8:12 am

Case # 03951970

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