Standalone Full Backup failing - Failed to obtain point by ID. PointId: ...

[hirratas]

Hello
I am using Veeam Agent.
I need to make a Standalone Full Backup.

But always this error comes up.
10.01.2020 16:26:50 :: Error: Failed to obtain point by ID. PointId: [29b8328d-d48e-416d-95b5-7f08f0c3a7e7]

I am Backing to a Backup & Replication rep.
Normal backup job on the server is working (Backup Mode "Entire Computer").

i rebooted the server multiple times. It is a Server 2019 with over 7TB Data.
Two volumes. One volume with enabled Windows Deduplication.

Any ideas?

[Dima P.]

Hello hirratas,

Can you please clarify how you trigger standalone full creation? Are you saving it to a different location or to the same repository? Thanks!

[hirratas]

I trigger the standalone full through the agents client gui to the same repository.

[Dima P.]

Understood. The described behavior does not look expected so please raise a support ticket and share the case id? Thank you!

[hirratas]

Case # 03951970