Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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Zaledan
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Success/Warning Notification problem

Post by Zaledan » Jan 31, 2019 11:07 am

Hello,

I have a problem with notifications. I configured notifications and had no problem with the test mail.Veeam Agent is working good but i don't receive notification after job's end. I've tried to start one and stop it. No problem to receive the error mail.

Anyone have/had the same problem?

Thank you :)

Dima P.
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Re: Success/Warning Notification problem

Post by Dima P. » Jan 31, 2019 11:45 am 1 person likes this post

Hello and welcome to the community Zaledan.

Can you please review your settings with the help of this KB article? Any chance you are using gmail mailbox? Thanks.

Zaledan
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Re: Success/Warning Notification problem

Post by Zaledan » Jan 31, 2019 2:08 pm

Hello,

Thanks for your welcome =)

I used to send notifications on port 25. I don't use a gmail mailbox. Now i'm in the same settings as the KB article but it failed to sent test email. This is not a veeam problem anymore, is it ?

Thanks

Dima P.
Product Manager
Posts: 9467
Liked: 736 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Success/Warning Notification problem

Post by Dima P. » Jan 31, 2019 5:33 pm 1 person likes this post

Zaledan,

Might be incorrect mail server settings. Kindly check you mail vendor recommended smtp settings (usually they have a dedicated KB or HowTo guide on how to configure SMTP clients). Let us know how it goes, cheers!

Zaledan
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Re: Success/Warning Notification problem

Post by Zaledan » Feb 12, 2019 8:45 am

Hello!

So, i tried every settings (2 different mail server and ports) i had but it's always on failure when i don't use port 25... Any idea?

Thanks!

Dima P.
Product Manager
Posts: 9467
Liked: 736 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Success/Warning Notification problem

Post by Dima P. » Feb 12, 2019 2:31 pm 1 person likes this post

Can you name your mailbox vendor, so I could check the recommended settings? Thanks!

Zaledan
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Re: Success/Warning Notification problem

Post by Zaledan » Feb 15, 2019 2:58 pm 1 person likes this post

Hello!

I have great news! It works! This was a problem between chair and keyboard. Just to be sure, i asked my client if she was really sure about her password. It seems her company changed it without saying it to her!

Thanks for all your help ! :D

Dima P.
Product Manager
Posts: 9467
Liked: 736 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Success/Warning Notification problem

Post by Dima P. » Feb 15, 2019 5:53 pm 1 person likes this post

These passwords... you never know when they strike again :mrgreen:

Glad you nailed it and thanks for getting back to us!

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