System temp folder error

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

System temp folder error

Veeam Logoby Dotmax » Sun Aug 28, 2016 9:47 am 1 person likes this post

Hi to all, recently i need to restore some files from a VEB backup.

During the mount phase i got an error (not sure about the exact text, i haven't take a screenshot) like: the system cannot create the temp file c:.....bla bla\something.tmp

Anyway, after some investigations i found the problem.
On that machine the system temp folder was:"c:\windows\temp\1" and i accidentally deleted the last folder (leaving only "c:\windows\temp")

So VEB was trying to write on a folder that didn't exists.

i know it is not a VEB issue, but it would be great if at some time (during the main window opening or prior to start a restore job) VEB could do this 2 simple checks:
1) Check if the system temp folder exists.
If no, display a clear warning: The system temp folder "c:\bla bla " is non present on the disk. Please check your environment.

2) check if the system temp folder is writable.
If no, display a clear warning: The system temp folder is present but not writable from the Veeam service (and from the current user?). Please check your file system permission.

Best regards
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Re: System temp folder error

Veeam Logoby Dima P. » Mon Aug 29, 2016 4:28 pm

Hi Max,

Thank you for sharing. I'll QA team know.
Dima P.
Veeam Software
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