Unable to auto-match disks

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Unable to auto-match disks

Veeam Logoby schwarzer » Mon Sep 07, 2015 3:15 pm

Hi,

I am trying to baremetal restore HDD 512 to SSD512 with VEB 1.1.1.212 (Entire computer option) and got error " Unable to auto-match disks" and gave me options to restore manualy. In manual mode it also popup some auto-match error.
Strange thing is that I do this whole operation, twice, with previous version of VEB with no error, with indentical Laptop models DELL E7440, indentical configuration. As I was able to read release notes of new version 1.1.1.212, there are some upgrades to this matching disk problems, but somethings is wrong...

P.S. I just notice red letters that I need to enter support case ID. I dont have it. I just want to help.

Thanks,
schwarzer
Influencer
 
Posts: 10
Liked: 1 time
Joined: Wed Aug 26, 2015 2:24 pm
Full Name: Nenad M.

Re: Unable to auto-match disks

Veeam Logoby Dima P. » Mon Sep 07, 2015 10:30 pm

Hello schwarzer,
P.S. I just notice red letters that I need to enter support case ID. I dont have it. I just want to help.

That is highly appreciated! Thank you.
In manual mode it also popup some auto-match error.

Can you double check what was the original error while manually matching the volumes?
Dima P.
Veeam Software
 
Posts: 6227
Liked: 439 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Re: Unable to auto-match disks

Veeam Logoby schwarzer » Tue Sep 08, 2015 8:15 am

Hi,
Update info:

I manage to restore it, almost. Recovery image this time was same version as boot recovery disk. Ive got error "Auto match disk..." on "entire computer restore" option but success (without error) on manual restore. But... after restore computer fail to boot and I then realize that there is no partitions on new disk (boot , and C) ?!

I will try to repeat whole process whit previous version of client and boot disk.
schwarzer
Influencer
 
Posts: 10
Liked: 1 time
Joined: Wed Aug 26, 2015 2:24 pm
Full Name: Nenad M.

Re: Unable to auto-match disks

Veeam Logoby schwarzer » Tue Sep 08, 2015 11:49 am

Update:
Same thing again , even with previous version. Something is different with this PC or Disk or.... Error after selecting manual restore mode is: "Cannot find original disk layout. Do you want to partition this disk manualy"
schwarzer
Influencer
 
Posts: 10
Liked: 1 time
Joined: Wed Aug 26, 2015 2:24 pm
Full Name: Nenad M.

Re: Unable to auto-match disks

Veeam Logoby schwarzer » Wed Sep 09, 2015 7:16 am

Resolved: I had to erase and format new SSD. Maybe it will be god idea to insert some pre question in this situation, something like " do you want to format , erase destination disk to finish restore"....
schwarzer
Influencer
 
Posts: 10
Liked: 1 time
Joined: Wed Aug 26, 2015 2:24 pm
Full Name: Nenad M.

Re: Unable to auto-match disks

Veeam Logoby Dima P. » Thu Sep 10, 2015 11:11 am

Glad to hear it! To clarify does this operation was successful Step 11. Map Restored Disks? Thanks.
Dima P.
Veeam Software
 
Posts: 6227
Liked: 439 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: chaycock, Krono and 18 guests