Unable to backup file server directory ?

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Unable to backup file server directory ?

Veeam Logoby albertwt » Thu Mar 24, 2016 5:34 am

People,

Can anyone here please suggest me what to do to make sure the Veeam Endpoint backup successful to a Shared Network drive provided by my NAS ?

here's the error logged:
Code: Select all
Log Name:      Veeam Endpoint Backup
Source:        Veeam Endpoint Backup
Date:          24/03/2016 4:20:27 PM
Event ID:      190
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Site117.domain.com
Description:
EndpointBackup job 'Backup Job Site117' finished with Failed.


I've restarted the service already but still not able to resume the backup job successfully ?
--
/* Veeam software enthusiast user & supporter ! */
albertwt
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Posts: 607
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Joined: Thu Nov 05, 2009 12:24 pm
Location: Sydney, NSW

Re: Unable to backup file server directory ?

Veeam Logoby Mike Resseler » Thu Mar 24, 2016 6:05 am 1 person likes this post

Hey Albert,

Unfortunately it will be difficult to resolve this with that code alone :-)

In the UI, there is the option to log a support call (free of charge). What will happen is that the logs will get uploaded to our servers and then (on availability, no SLA given since the support is free) one of our engineers will contact you and look at solving the problem

Put the support ID on this thread and keep us informed about the progress

Thanks

Mike
Mike Resseler
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Re: Unable to backup file server directory ?

Veeam Logoby albertwt » Thu Mar 24, 2016 6:09 am

Oh wow, Mike !
yes I'll do that
I've just joined your nano Server webinar, was it you just now ? :D
--
/* Veeam software enthusiast user & supporter ! */
albertwt
Expert
 
Posts: 607
Liked: 19 times
Joined: Thu Nov 05, 2009 12:24 pm
Location: Sydney, NSW

Re: Unable to backup file server directory ?

Veeam Logoby Mike Resseler » Thu Mar 24, 2016 6:09 am 1 person likes this post

Yeah, that was me :-)
Mike Resseler
Veeam Software
 
Posts: 3161
Liked: 362 times
Joined: Fri Feb 08, 2013 3:08 pm
Location: Belgium, the land of the fries, the beer, the chocolate and the diamonds...
Full Name: Mike Resseler

Re: Unable to backup file server directory ?

Veeam Logoby albertwt » Thu Mar 24, 2016 6:18 am

Nice :D .
Hopefully your family are ok there mate.

I'm still stuck in upgrading the software hence I could not upload the error log.
But yes I'll update it for sure.
--
/* Veeam software enthusiast user & supporter ! */
albertwt
Expert
 
Posts: 607
Liked: 19 times
Joined: Thu Nov 05, 2009 12:24 pm
Location: Sydney, NSW

Re: Unable to backup file server directory ?

Veeam Logoby Mike Resseler » Thu Mar 24, 2016 6:22 am

All good mate... We were (luckily) not in the neighborhood...

If you continue to struggle, let us know and we will find another way to get you to support

Cheers

Mike
Mike Resseler
Veeam Software
 
Posts: 3161
Liked: 362 times
Joined: Fri Feb 08, 2013 3:08 pm
Location: Belgium, the land of the fries, the beer, the chocolate and the diamonds...
Full Name: Mike Resseler


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