Unable to backup file server directory ?

[albertwt]

People,

Can anyone here please suggest me what to do to make sure the Veeam Endpoint backup successful to a Shared Network drive provided by my NAS ?

here's the error logged:

Code: Select all

Log Name:      Veeam Endpoint Backup
Source:        Veeam Endpoint Backup
Date:          24/03/2016 4:20:27 PM
Event ID:      190
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Site117.domain.com
Description:
EndpointBackup job 'Backup Job Site117' finished with Failed.

I've restarted the service already but still not able to resume the backup job successfully ?

[Mike Resseler]

Hey Albert,

Unfortunately it will be difficult to resolve this with that code alone

In the UI, there is the option to log a support call (free of charge). What will happen is that the logs will get uploaded to our servers and then (on availability, no SLA given since the support is free) one of our engineers will contact you and look at solving the problem

Put the support ID on this thread and keep us informed about the progress

Thanks

Mike

[albertwt]

Oh wow, Mike !
yes I'll do that
I've just joined your nano Server webinar, was it you just now ?

[Mike Resseler]

Yeah, that was me

[albertwt]

Nice .
Hopefully your family are ok there mate.

I'm still stuck in upgrading the software hence I could not upload the error log.
But yes I'll update it for sure.

[Mike Resseler]

All good mate... We were (luckily) not in the neighborhood...

If you continue to struggle, let us know and we will find another way to get you to support

Cheers

Mike