Hi, I'm having problems to restore files from backup made with VEB e now with VAW.
The backups are made with success to a USB HDD, but when I try to recover I get an error:
"No disks have been mounted: either because of unsupported disk type, or do to some errors in the process (see logs for details)."
I've tried to open a case via the support menu in VAW but it says my email account is waiting for verification (Verification Email Sent). My account was already verified with success a long time ago. Even asking for a email resend, it doesn't work.
I'm unable to open a case while because of this bug.
Please help. Thanks.