Restore. Permissions issue: Parametername: disposableObject

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Restore. Permissions issue: Parametername: disposableObject

Veeam Logoby sibinsam » Sun Dec 07, 2014 2:00 pm

Hi,

I am not able to restore any files after backing up using endpoint. Keeps on getting an error message "Value cannot be null Parameter name: disposableObject". After importing these backups to VBR suite, we can open the incremental backups (vib) but not the vbk file. Tried this on 3 to 4 machines (with mcafee disabled) and we get the same weird issue.
Ticket id 697295.
would be helpful if there are any suggestions which we can do to fix this.
sibinsam
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Re: Unable to restore using endpoint

Veeam Logoby Gostev » Sun Dec 07, 2014 3:10 pm

Hi,

You cannot open these backups with the current version of VBR.
Can you restore files using Veeam Endpoint Backup itself?

Thanks!
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Re: Unable to restore using endpoint

Veeam Logoby sibinsam » Sun Dec 07, 2014 3:20 pm

Thats the weird part. I am for some reason able to open the vib files with vbr suite but not able to open both the vbk and vib with endpoint.
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Re: Unable to restore using endpoint

Veeam Logoby Dima P. » Sun Dec 07, 2014 5:49 pm

In the BETA you can:
-Backup
-Restore Endpoint backups with FLR/VLR and bare metal restore

You cannot:
-Restore endpoint backups in the VBR
-Restore VBR backups in the endpoint

Even you can import the Endpoint backups to the VBR, all other operations inside the VBR with Endpoint backups are not supported, and moreover, it might affect you existing VBR configuration. Please avoid importing Endpoint backups to the VBR for this BETA.
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Re: Unable to restore using endpoint

Veeam Logoby sibinsam » Sun Dec 07, 2014 6:33 pm

Ok. But im not able to restore endpoint backups using endpoint itself. Keeps throwing the error about null parameter name.
sibinsam
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Re: Unable to restore using endpoint

Veeam Logoby Dima P. » Sun Dec 07, 2014 6:55 pm

Got it. Ill ask QA to take a look at your case. Thank you for the details!
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Re: Unable to restore using endpoint

Veeam Logoby sibinsam » Mon Dec 08, 2014 4:49 am 2 people like this post

Hi,
Solved the issue. Problem was due to permissions set by our AD team. More specifically, a privilege known as "SeBackupPrivilege" had to be provided. Thanks guys for your support. Eagerly waiting for the GA of endpoint. :)
sibinsam
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Re: Unable to restore using endpoint

Veeam Logoby Dima P. » Mon Dec 08, 2014 12:53 pm

Sibin,
Great! Thank you for posting the resolution – according to the cases in support you are not the only one who faced this problem so it might be useful for other users! :wink:
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Re: Unable to restore using endpoint

Veeam Logoby Gostev » Mon Dec 08, 2014 9:13 pm

Dmitry, we will need to change this error to make more sense please :D
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Re: Unable to restore using endpoint

Veeam Logoby Dima P. » Mon Dec 08, 2014 9:14 pm

Already in fixing state :mrgreen:
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[MERGED] File Restore Issue - Parametername: disposableObjec

Veeam Logoby tdittmann » Thu Dec 11, 2014 3:11 pm

After I open the created Backup in the Backup Browser I get the message:
Der Wert darf nicht NULL sein.
Parametername: disposableObject
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[MERGED] File Restore Issue - Parametername: disposableObjec

Veeam Logoby Dima P. » Thu Dec 11, 2014 4:38 pm

Tobias,

Please open a case from the Control Panel > Support > Technical Support. Thank you
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[MERGED] File Restore Issue - Parametername: disposableObjec

Veeam Logoby sibinsam » Thu Dec 11, 2014 4:56 pm 1 person likes this post

Hi Tobias,

Issue could be due to permissions in Active Directory. Please check existing thread
sibinsam
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[MERGED] File Restore Issue - Parametername: disposableObjec

Veeam Logoby Dima P. » Thu Dec 11, 2014 5:14 pm

Sibin is right - you can check the permissions of the existing user. Sorry, I have not noticed that the error is the same - might be because of the German wording

EDIT: Merged all posts to the one thread.
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