Updating to new version via control panel

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Updating to new version via control panel

Veeam Logoby cffit » Wed Aug 26, 2015 7:23 pm

I'm informed there is a newer version of VEEAM Endpoint Backup from within the system tray control panel. I choose to upgrade, and it just sits and spins and says installing, but never installs. If I exit VEEAM Endpoint Backup and re-open it, it still shows "Installing...". My backups still work and run, but it seems as though the update process does not work for me.
cffit
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Re: Updating to new version via control panel

Veeam Logoby Dima P. » Wed Aug 26, 2015 9:11 pm

cffit,
Try to restart Veeam Endpoint Backup service, reopen the tray app and hit Install again please.
Dima P.
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Re: Updating to new version via control panel

Veeam Logoby cffit » Wed Aug 26, 2015 9:33 pm

I restarted the service, then opened the application and went to the tab to update, and it was already saying "Installing..." again, and is never finishing.
cffit
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Posts: 338
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Joined: Fri Jan 20, 2012 2:36 pm
Full Name: Christensen Farms

Re: Updating to new version via control panel

Veeam Logoby Dima P. » Wed Aug 26, 2015 9:38 pm

Ok, another plan check the folder C:\Windows\Temp\VeeamUpdates (or something similar). Does it contain the installer app?
Dima P.
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Posts: 6253
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Joined: Mon Feb 04, 2013 2:07 pm
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Full Name: Dmitry Popov


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