We are running VEB and rotating 3 WD 2 TB USB drives. After installing the password lock feature with auto-unlock our Veeam Endpoint scheduled backup which runs during the night no longer works. We receive the following error message:
"2/18/2016 6:47:05 AM :: Error: The device is not ready. Cannot create folder. Folder path: [\\HBMCSRV04\VeeamBackup]. --tr:FC: Failed to create directory. Directory path: [\\HBMCSRV04\VeeamBackup]. --tr:Failed to call DoRpc. CmdName: [FcCreateDir]. The device is not ready. Cannot create folder. Folder path: [\\HBMCSRV04\VeeamBackup]. "
We are using an SMB share in Windows 2012 R2 which points to a directory called VeeamBackup on three rotated WD My Passport 2 TB drives. This process was working correctly before we activated the password lock feature.
If I login to the server as Administrator and open Windows Explorer the backup drive is mounted on F: as it should be. Afterwards the nightly backup will work. If I don't login to the Server after the drive is swapped then it looks like the backup drive is not mounted. I have tried scheduling a .bat script file to access the share before the backups run but the share is not available. Does anyone have an idea on how to mount the backup drive?