Veeam Agent backup job failed to add

[fascik]

I have VB&R with NFS repository and try to backup MS Windows PCs (license mode). I made a protection group for Veeam Agents, add few computers. Agents install OK. Next add backup job based on protection group. Computers were added except one of it.

I try to rescan protection group, change backup time, etc. Nothing help.

Next try to remove Veeam Agentr from PC, remove SQL components, remove veeam files from ProgramData and from %windir%\System32\config\systemprofile, remove registry files.

Installed agent said that is managed by system administrator.

What else can I do to resolve problem?

Thanks

Case # 03237149

[Dima P.]

Hello and welcome to the community Piotr.

1. Can you see the affected host in the Protection Group? Whats the host status?
2. Do you see any errors when rescan is performed (you can right click the host and rescan it)?
3. What type of backup job are you running (managed by agent / managed by backup server)?
4. Any errors in backup log for this host?

Thank you in advance!

[fascik]

1. Can you see the affected host in the Protection Group? Whats the host status?

Yes I see host in Protection Group. Host has status: Online. Status: installed

2. Do you see any errors when rescan is performed (you can right click the host and rescan it)?

When I do Rescan I can't see any errors on this host.

3. What type of backup job are you running (managed by agent / managed by backup server)?

By agent.

4. Any errors in backup log for this host?

There is now error on VB&R console because host does not appear in backup agent task. Maybe there is some log files on host - what location?

Thank You.

[Dima P.]

Thank you for the detailed explanation! Right click the RY-Laptops_VA job and hit Apply Now - it should force the configuration distribution to this host. Let me know if you see the host listed in job session after you click apply configuration. Thanks!

[fascik]

Dima P. if I did that. Nothing happend with this host. It doesn't appear on a backup job list.

[Dima P.]

Now I am out of ideas. Any updates from the support side? Thanks!

[fascik]

I'm in touch with support. They're working with it.