Veeam agent bug

[wkl]

Hi,

I find that if client server network port is down, veeam agent backup job result can not update to veeam backup and replication console and veeam one accordingly . In the said console, it will keep show successful. Any bug fix release in coming version?

Veeam is 9.5 update 3

Thanks.

[Shestakov]

Hi,
Is that backup job or policy? Have you added the agent as a standalone or in protection group?
If the agents are aded as protection group, VBR will backup all available agents. Veeam ONE will expose the agent as unprotected if there is no successful backup for a defined period of time.
Thanks!

[Dima P.]

Hi wkl.

Have you tried to perform a rescan of this agent via Protection Group? Thanks!

[wkl]

Hi shestakov,

the backup job and type is windows agent backup and located in unmanaged group. it backup to veeam agent for windows responsibility. i use this setting , because of admin password setting issue.

thanks

hi dima,

yes, i have already rescan responsibility.

thanks.

[Dima P.]

Thanks for the details! Standalone agent sends job details to Veeam B&R console after backup job is completed. In case of connectivity issues, indeed, this information might not be updated, so it's strongly recommend to keep required ports opened.

[wkl]

Hi,

may i request to enhance this function? it is because, my problem is port fault in switch ... it can not predict

[Dima P.]

I've noted a feature request based on this forum topic. Thanks!