Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
MarkBoothmaa
Service Provider
Posts: 24
Liked: 1 time
Joined: Mar 22, 2017 11:10 am
Full Name: Mark Boothman
Contact:

Veeam Agent for Windows 2 .. Not Cancelling

Post by MarkBoothmaa » Mar 22, 2017 11:16 am

Hi I installed the Beta agent on a test server and the server backup up fine to our Cloud Connect server. However it was then stuck at the Saving GuestMembers.xml point for 5 hours.

At that point I cancelled the job however the jobs status says cancelling but when you look at the job details Saving GuestMembers.xml has been runnign for over 31 hours now.

Is this expected behavior?

Kind Regards
Mark

Dima P.
Product Manager
Posts: 9911
Liked: 790 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Veeam Agent for Windows 2 .. Not Cancelling

Post by Dima P. » Mar 22, 2017 11:40 am

Hi Mark,

Kindly open a support case via Control Panel > Support > Technical Support and share the case ID. Thank you in advance.

MarkBoothmaa
Service Provider
Posts: 24
Liked: 1 time
Joined: Mar 22, 2017 11:10 am
Full Name: Mark Boothman
Contact:

Re: Veeam Agent for Windows 2 .. Not Cancelling

Post by MarkBoothmaa » Mar 22, 2017 11:53 am

Hi Dmitry,

My case ref is Case # 02106875

Thanks
Mark

Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests