Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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Wad4iPod
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VEEAM Agent for Windows - Install Fails to Start Service?

Post by Wad4iPod »

VeeamAgentWindows_2.2.0.589
Windows 10 Pro x64 v1803
Computer has Access 2016 installed.

On 7 other computers I have been able to install Veeam Agent with no problems.

Code: Select all

Starting new log
Log has been started by 'computer\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [computer], OS: [Microsoft Windows 10 Pro (10.0.17134)]
Process: [64 bit], PID: [7380], SessionId: [0]
UTC Time: [12/19/2018 8:12:32 PM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Service.exe]. File version: [2.2.0.589], Assembly version: [2.0.0.0]
CmdLineParams: []
Network Interface, Name: Ethernet, Description: Intel(R) Ethernet Connection (7) I219-LM, Interface Type: Ethernet, Operational Status: Up;
	Unicast IPAddresses: 192.168.1.85;
	Gateway IPAddresses: 192.168.1.1;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
	Unicast IPAddresses: ::1; 127.0.0.1;

[19.12.2018 12:12:33] <04> Info     Starting EndpointService as service
[19.12.2018 12:12:33] <04> Info     [EpLicenseMngr] Using license: [Source: Local, Mode: Limited, Expiration: 12/31/9999 11:59:59 PM, SupportID: , SupportExpiration: 12/31/9999 11:59:59 PM, Workstations: 1, Servers: 1]
[19.12.2018 12:12:33] <04> Info     System UUID retrieved from [Win32_ComputerSystemProduct]:UUID field
[19.12.2018 12:12:33] <04> Info     Session parameters: MjJlMmQgIDZiYjMxIDEyLzMxLzk5OTkgMTE6NTk6NTkgUE0gNmUzYWM2IDUwN2FiN2M2LTZkMWYtZjJhMy0xMDc0LTExMzZmNmE4MTlkMyAyMDU2
[19.12.2018 12:12:33] <06> Info     Created mutex [EndPointServiceStartMutex]
[19.12.2018 12:12:33] <06> Info     Acquired mutex [EndPointServiceStartMutex]
[19.12.2018 12:12:33] <04> Info     Remoting options: [AuthenticationMode: [IdentifyCallers], UseIpAddress: [], MachineName: [127.0.0.1]]
[19.12.2018 12:12:33] <04> Info     Database options: [Server: [(local)], ServerInstanceName: [VeeamEndPoint], ServerInstancePipeName: [], ServerInstancePort: [-1], InitialCatalog: [VeeamBackup], SqlAuthentication: [False], User: [current], Password: [], ImpersonateUser: [False], UserName: [], ConnectionRetryCount: [11], ConnectionRetryTimeout: [20], ConnectionTimeout: [120], StatementTimeout: [180], EnableLog: [True], EnableExtendedLog: [False], ]
[19.12.2018 12:12:33] <04> Info     Service options: [Dispatch loop wait on error: [5 sec], Stop service: [20 sec], Stop all running jobs: True, Stop all running jobs: [00:05:00 sec], Stop service: [20 sec], SqlExec data process: [180 sec], Log jobs info: [60 min], JobStartedCheckTimeout: [5 sec], JobFinishedCheckTimeout: [30 sec], JobStartedMaxTime: [360 sec], PeriodicallyGarbageCollect: [False].VolumesDiscoverThreadsNumber: [5].VolumesDiscoverPeriodicallyHours: [4].SanRescanPeriodicallyDays: [1].PeriodicallyHvCtpScanner: [1] day.CatCatalogPeriodicallyHours: [24].LicenseCheckTimeout: [60 min].RpcTransportPort: [6183 min].RpcDeployerPort: [6183 min].]
[19.12.2018 12:12:33] <04> Info     [EndPointEnvironment] Trying to open tcp channel on port = 9395.
[19.12.2018 12:12:33] <04> Info     Registering TCP server channel [bstcp]. Port: [9395]
[19.12.2018 12:12:33] <04> Info     Channel URIs:
[19.12.2018 12:12:33] <04> Info         [tcp://127.0.0.1:9395]
[19.12.2018 12:12:33] <04> Info     [EndPointEnvironment] Tcp channel is opened.
[19.12.2018 12:12:33] <04> Info     [EndPointEnvironment] Updating registry value for BackupServerPort.
[19.12.2018 12:12:33] <04> Info     Starting service...
[19.12.2018 12:12:33] <04> Info     System UUID retrieved from [Win32_ComputerSystemProduct]:UUID field
[19.12.2018 12:12:33] <04> Info     Using local database, version 11.0
[19.12.2018 12:12:33] <09> Info     Stop service status tracking.
[19.12.2018 12:12:33] <04> Error    Failed to start service.
[19.12.2018 12:12:33] <04> Error    Could not load type 'System.Xml.XmlDocument' from assembly 'System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. (System.TypeLoadException)
[19.12.2018 12:12:33] <04> Error       at Veeam.Backup.Configuration.V80.DatabaseFile.Load()
[19.12.2018 12:12:33] <04> Error       at Veeam.Backup.Configuration.V80.DatabaseFile.Load(IProduct product)
[19.12.2018 12:12:33] <04> Error       at Veeam.EndPoint.CEndPointServiceImpl..ctor(CVbOptions options, CTerminationMediator terminator, CExternalEventsWatcher externalEventsWatcher)
[19.12.2018 12:12:33] <04> Error       at Veeam.EndPoint.EndPointService.OnStart(String[] args)
Dima P.
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Re: VEEAM Agent for Windows - Install Fails to Start Service?

Post by Dima P. »

Hi Wad4iPo,

Is it possible for your to open a case from any successful installation of Veeam agent? You can do it via Control Panel > Support tab > Technical Support page. Thanks!
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